Associate Manager, Customer Strategy

Quality Talent Group; Lowell (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement program

EAP and mental well-being resources

Global wellness reimbursement

Adoption, fertility, and surrogacy

Parental leave

Paid holidays

Learning and development opportunities

Job summary

Quality Talent Group is seeking a data-driven professional to lead customer-specific strategies in a consumer products setting. You will synthesize Circana/Nielsen and retailer data to inform activation plans and growth opportunities, partnering with cross-functional teams to ensure aligned execution across brands.

The role requires strong analytics, advanced Excel and PowerPoint, and experience with POS metrics. This is a on-site opportunity in a fast-paced, global consumer health market.

Qualifications

• Bachelor’s degree required.
• 4+ years in consumer products analytics/insights.
• Experience with Circana/Nielsen and POS metrics.
• Ability to translate data into actionable customer plans.
• Advanced Excel and PowerPoint; Power BI/Tableau preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data, retailer data, POS performance, and category fundamentals to inform customer plans.
• Serve as a strategic partner to Customer Development teams with clear sell-in stories and growth recommendations.
• Own and deliver customer insights, line review support, and strategic deep dives (distribution gaps, promo effectiveness).
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams for aligned execution.

Skills

Customer sales

Category insights

Analytics

Shopper marketing

Related field experience

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Power BI

Tableau

Job description

Overview:

Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers, the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.

This is a global organization in the consumer health and personal care industry, with 135+ years of heritage, 22,000+ employees, and a presence across 100+ countries. Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.

Benefits:

• Competitive benefits package.
• Paid time off.
• Health insurance benefits, including coverage for doctor visits and mental health care.
• Retirement program.
• Employee Assistance Program (EAP) and mental well-being resources.
• Global exercise/well-being reimbursement.
• Adoption, fertility, and surrogacy benefits.
• Global parental leave.
• Paid company holidays and volunteer time.
• Learning and development opportunities.

Qualifications

• Minimum of a Bachelor’s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred

Responsibilities

• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sellâ€‐in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support