Associate Manager, Customer Strategy

Quality Talent Group; Lowell (AR); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Health insurance

Retirement plan

EAP services

Well-being reimbursement

Parental leave

Volunteer time

Learning & development

Job summary

Quality Talent Group seeks a data-driven Customer Analytics Lead to shape shopper insights and activation plans for major brands. You will translate syndicated data into actionable customer strategies and partner with cross-functional teams to drive growth.

The role requires a Bachelor’s degree and 4+ years in consumer products analytics, with strong Excel and PowerPoint skills and experience with Circana/Nielsen data, POS analytics, and performance metrics.

Qualifications

• Bachelor's degree required.
• 4+ years in customer sales, category insights/management, analytics, or related field in consumer products.
• Experience with data visualization tools like Power BI or Tableau preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data, retailer data, POS performance, and category fundamentals to inform customer plans.
• Serve as a strategic partner delivering sell-in stories, performance readouts and growth recommendations.
• Own customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness).
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support.

Skills

Syndicated data analysis

POS analytics

Customer performance metrics

Data storytelling

Education

Bachelor's degree

Tools

Excel

PowerPoint

Power BI

Tableau

Job description

Overview:

Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers, the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.

This is a global organization in the consumer health and personal care industry, with 135+ years of heritage, 22,000+ employees, and a presence across 100+ countries. Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.

Benefits:

• Competitive benefits package.
• Paid time off.
• Health insurance benefits, including coverage for doctor visits and mental health care.
• Retirement program.
• Employee Assistance Program (EAP) and mental well-being resources.
• Global exercise/well-being reimbursement.
• Adoption, fertility, and surrogacy benefits.
• Global parental leave.
• Paid company holidays and volunteer time.
• Learning and development opportunities.

Qualifications

• Minimum of a Bachelorâ€s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred

Responsibilities

• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sell‑in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support