Associate Manager, Customer Strategy

Quality Talent Group; Centerton (AR); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Employee Assistance Program

Well-being reimbursement

Adoption, fertility and surrogacy

Parental leave

Volunteer time

Learning and development opportunities

Job summary

Quality Talent Group seeks a data-driven Customer Insights Manager to translate syndicated data into actionable shopper strategies in the consumer products sector. You will synthesize Circana/Nielsen data, POS performance and category fundamentals to inform customer plans and growth opportunities.

Collaborating with Brand, Finance and Commercial teams, you’ll deliver compelling sell-in stories, performance readouts and distribution optimization recommendations across retailers.

Qualifications

• Bachelor's degree required.
• 4+ years in customer sales, category insights/management, analytics, or related field in consumer products.
• Strong experience with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics.
• Ability to translate data into clear, actionable customer strategies and narratives.
• Excel and PowerPoint at an intermediate-advanced level; Power BI or Tableau preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data, retailer data, POS performance and category fundamentals.
• Serve as a strategic partner to Customer Development teams with sell-in stories and growth recommendations.
• Own and deliver customer insights, line review support, and strategic deep dives (distribution gaps, promo effectiveness).
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams for aligned execution.

Skills

Syndicated data analysis

Circana/Nielsen data

POS analytics

Customer performance metrics

Excel

PowerPoint

Power BI

Tableau

Education

Bachelor's degree

Tools

Power BI

Tableau

Job description

Overview:

Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers, the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.

This is a global organization in the consumer health and personal care industry, with 135+ years of heritage, 22,000+ employees, and a presence across 100+ countries. Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.

Benefits:

• Competitive benefits package.
• Paid time off.
• Health insurance benefits, including coverage for doctor visits and mental health care.
• Retirement program.
• Employee Assistance Program (EAP) and mental well-being resources.
• Global exercise/well-being reimbursement.
• Adoption, fertility, and surrogacy benefits.
• Global parental leave.
• Paid company holidays and volunteer time.
• Learning and development opportunities.

Qualifications

• Minimum of a Bachelorâ€s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred

Responsibilities

• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sell‑in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support