Associate Manager, Customer Strategy

Quality Talent Group; Elm Springs (AR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement program

EAP and mental well-being resources

Global exercise/well-being reimburse

Job summary

Quality Talent Group is partnering with a leading consumer health and personal care company to recruit a data-driven Customer Insights & Analytics professional in the United States. You will synthesize Circana/Nielsen data, POS metrics and retailer performance to craft customer plans and sell‑in narratives that fuel growth.

The role requires translating complex insights into clear actions and collaborating with Brand, Finance and Commercial teams.

Qualifications

• Bachelor’s degree required in a relevant field.
• Experience translating data into actionable customer strategies.
• Strong analytics and narrative development for retailer partnerships.

Responsibilities

• Lead development of customer strategies and activation plans aligned to brand priorities.
• Synthesize insights from syndicated data, POS, and retailer performance to inform customer plans.
• Deliver clear sell-in stories, performance readouts and growth recommendations to Customer Development teams.
• Own and deliver customer insights and strategic deep dives (e.g., promo effectiveness, distribution gaps).
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning to ensure aligned execution.

Skills

Syndicated data

POS analytics

Data storytelling

Excel

PowerPoint

Power BI

Tableau

Education

Bachelor’s degree

Tools

Circana data

Nielsen data

CRM/ERP tools

Job description

Overview:

Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers, the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.

This is a global organization in the consumer health and personal care industry, with 135+ years of heritage, 22,000+ employees, and a presence across 100+ countries. Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.

Benefits:

• Competitive benefits package.
• Paid time off.
• Health insurance benefits, including coverage for doctor visits and mental health care.
• Retirement program.
• Employee Assistance Program (EAP) and mental well-being resources.
• Global exercise/well-being reimbursement.
• Adoption, fertility, and surrogacy benefits.
• Global parental leave.
• Paid company holidays and volunteer time.
• Learning and development opportunities.

Qualifications

• Minimum of a Bachelorâ€s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred

Responsibilities

• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sell‑in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support