Associate Manager, Client Services

Precisionaq; United States; Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Discretionary bonus

Health insurance

Retirement savings benefits

Life insurance and disability benefits

Parental leave

Paid time off

Job summary

Precision Medicine Group is seeking an Associate Manager, Client Services to lead and co-lead engagements within the AccessGenius platform. You will oversee projects from concept to launch, coaching analysts and delivering insights to clients while ensuring quality and regulatory alignment.

You will travel 15–50% of the time, interact with senior clients and executives, and work near Indianapolis or the Northeast US with remote flexibility.

Qualifications

• Education: Bachelor’s degree required; Master’s preferred.
• 4 years of Pharmaceuticals or Managed Markets consulting experience.
• Leadership of multi-disciplinary teams and client-facing roles.
• Demonstrated ability to build relationships with senior managers.
• Strong data analysis and consulting-related skills.

Responsibilities

• Manage projects with internal and external resources to deliver client solutions.
• Mentor and share expertise to elevate team capabilities.
• Serve as primary client contact and oversee bid/proposal processes.
• Ensure client satisfaction after project delivery and follow-up.
• Develop consulting knowledge and healthcare market understanding on the job.
• Provide direction and leadership in team meetings and client sessions.
• Identify business development opportunities and coordinate follow-up actions.
• Prepare client records and present findings to stakeholders.
• Lead ad hoc work streams on people-related issues like recruitment.
• Maintain clear communication throughout projects.
• Travel up to 50% depending on project needs.

Skills

Communication

Client engagement

Leadership

Mentoring

Project planning

Education

Bachelor's degree

Master's degree or MBA

Tools

PowerPoint

Excel

SQL

SAS

SPSS

Tableau

PowerBI

Job description

Unfortunately, the Client Services Business Analyst is not able to provide sponsorship now or anytime in the future.

This role requires you to be located either near our Indianapolis office or the Northeast United States - Remote Flexibility.

The Associate Manager, Client Services role supports AccessGenius, a multiplatform pharmaceutical cost and coverage application, serving as a lead or co-lead analyst on client engagements. The role oversees projects from concept through launch, ensuring solutions meet client needs, quality standards, and regulatory requirements and manage the day-to-day activitiesfor the project(s) assigned. Worksclosely with clients and Executive personnel to continually define the problem and deploy solutions by supporting the team in executing various work streams. Ensurethe engagement stays on track and is focused on delivering valuable insights to the client while also coaching and mentoring analysts and consultants on their team. Utilizeskills through a breadth of challenges delivering long term effect to leaders in the health care sector.

Essential functions of the jobinclude but are not limited to:

• Managing project(s)including both internal and external resources in the design,developmentand delivery of client solutions
• Leveraging business experience and acumen inidentifyingstrategic alternatives and project approach to client questions
• Proactively mentoring,coachingand sharing subject matterexpertisewith others to elevate our capabilities to deliver world-class solutions for clients
• Serving as key point of contact with clients, managing the process of proposal preparation and/or modifications including overall bid integrity
• Providing follow-up withclientafter project deliverable has been completed to ensure client satisfaction
• Developing broader and deeper knowledge of consulting methodologies andthepharmaceutical market throughon the jobexperience and training
• Providing direction, advice and intellectual leadership to clients and delivery teams, through consistent participation in team meetings
• ProactivelyidentifyingBusiness Development opportunities andcoordinatefollow up efforts
• Provides high level input and ensures the development of client records and presentations and delivers all or significant portions of findings to client
• Leading ad hoc work streams on critical people-related issues such as recruitment,learningand development
• Ensures clear communication throughout projects
• Serving as key point of contact with clients
• Ability to travel15-50% of the time depending on project assignment.

Qualifications:

Minimum Required:

• Education:Bachelordegreerequired. Masters,orMBA preferred

Preferred:

• Work Experience:4yearsof Pharmaceuticals,Managed Markets Consultingor Managed Markets agency experiencewith broad based experience in sales, managed care,marketingand/ormanaged careanalytics isrequired.
• Defined experience within Commercial Strategy. Demonstrable experience in the following areas: leadership and influence in sizable and multi-disciplined teams,understanding and assessing client needs, incorporating in deliverables, and ensuring recommendations/results are implemented.
• Experience in developing credible relationships with senior level managers and executives in the pharmaceutical and healthcare industry.

Skills:

• Technical Skills: Expertise in Microsoft Office Applications such as PowerPoint, Word, Excel, Outlook, etc. and project management software. Working knowledge of relational database technology and data analysis tools such as SQL, SAS, SPSS, Tableau, and PowerBI.
• Broad understanding of contracts and key business levers in managed markets. Ability to contribute to business development through the identification of leads, development of proposals, knowledge of key issues, current developments, consulting methodologies, tools and techniques in the pharmaceutical and healthcare industries.

Benefits and Compensation

• discretionary annual bonus
• health insurance
• retirement savings benefits
• life insurance and disability benefits
• parental leave
• paid time off for sick leave and vacation
• among other benefits

$95,000 — $115,000 USD

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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [e-mail].