Associate Manager, Client Services

Precision Medicine Group, LLC.; Indianapolis (IN); Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Discretionary annual bonus

Health insurance

Retirement savings plan

Life insurance

Disability benefits

Parental leave

Paid time off

Job summary

Precision Medicine Group, LLC. is seeking a Client Services Associate Manager to lead or co-lead analyst engagements for AccessGenius, a pharmaceutical cost and coverage platform.

You will oversee projects from concept through launch, ensuring client needs, quality, and regulatory requirements are met while mentoring analysts. The role requires strong client management, strategic thinking, and cross-functional collaboration with executives.

Qualifications

• 4 years of pharmaceutical, Managed Markets consulting, or managed markets agency experience.
• Defined experience in Commercial Strategy with leadership in multi-disciplinary teams.
• Experience building relationships with senior managers and executives in pharma/healthcare.

Responsibilities

• Manage projects including internal and external resources for design, development and delivery of client solutions.
• Identify strategic alternatives and project approaches to client questions.
• Mentor and share expertise to elevate capabilities for delivering solutions.
• Serve as primary client contact, manage proposals and bid integrity.
• Follow up with clients to ensure satisfaction after project delivery.
• Grow knowledge of consulting methodologies and the pharmaceutical market through on-the-job learning.
• Provide direction and leadership to clients and delivery teams in meetings.
• Identify business development opportunities and coordinate follow-up efforts.
• Contribute to client records and presentations and deliver findings to clients.
• Lead ad hoc work streams on people-related issues such as recruitment and development.
• Ensure clear communication throughout projects.
• Travel 15-50% depending on project.

Skills

Microsoft Office Proficiency

Power BI

Tableau

SQL

SAS

Leadership

Client Communication

Project Management

Problem Solving

Mentoring

Education

Bachelor's degree in related field

Tools

PowerPoint

Excel

Word

Outlook

Tableau

PowerBI

SQL tools

Job description

Location: Remote, United States United States

Remote, United States United States; Remote
Job Type: Regular Full-time
Division: Precision AQ
Business Unit: Product Solutions
Requisition Number: 7058

***Unfortunately, the Client Services Business Analyst is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located either near our Indianapolis office or the Northeast United States - Remote Flexibility.***

The Associate Manager, Client Services role supports AccessGenius, a multiplatform pharmaceutical cost and coverage application, serving as a lead or co-lead analyst on client engagements. The role oversees projects from concept through launch, ensuring solutions meet client needs, quality standards, and regulatory requirements and managesthe day-to-day activitiesfor the project(s) assigned.Worksclosely with clients and Executive personnel to continually define the problem and deploy solutions by supporting the team in executing various work streams.Ensurethe engagement stays on track and is focused on delivering valuable insights to the client while also coaching and mentoring analysts and consultants on their team.Utilizeskills through a breadth of challenges delivering long term effect to leaders in the health care sector.

Essential functions of the jobinclude but are not limited to:

• Managing project(s)including both internal and external resources in the design,developmentand delivery of client solutions
• Leveraging business experience and acumen inidentifyingstrategic alternatives and project approach to client questions
• Proactively mentoring,coachingand sharing subject matterexpertisewith others to elevate our capabilities to deliver world-class solutions for clients
• Serving as key point of contact with clients, managing the process of proposal preparation and/or modifications including overall bid integrity
• Providing follow-up withclientafter project deliverable has been completed to ensure client satisfaction
• Developing broader and deeper knowledge of consulting methodologies andthepharmaceutical market throughon the jobexperience and training
• Providing direction, advice and intellectual leadership to clients and delivery teams, through consistent participation in team meetings
• ProactivelyidentifyingBusiness Development opportunities andcoordinatefollow up efforts
• Provides high level input and ensures the development of client records and presentations and delivers all or significant portions of findings to client
• Leading ad hoc work streams on critical people-related issues such as recruitment,learningand development
• Ensures clear communication throughout projects
• Serving as key point of contact with clients
• Ability to travel15-50% of the time depending on project assignment.

Qualifications:

Preferred:

• Work Experience:4yearsof Pharmaceuticals,Managed Markets Consultingor Managed Markets agency experiencewith broad based experience in sales, managed care,marketingand/ormanaged careanalytics isrequired.
• Defined experience within Commercial Strategy. Demonstrable experience in the following areas: leadership and influence in sizable and multi-disciplined teams,understanding and assessing client needs, incorporating in deliverables, and ensuring recommendations/results are implemented.
• Experience in developing credible relationships with senior level managers and executives in the pharmaceutical and healthcare industry.

Skills:

• Technical Skills: Expertise in Microsoft Office Applications such as PowerPoint, Word, Excel, Outlook, etc. and project management software. Working knowledge of relational database technology and data analysis tools such as SQL, SAS, SPSS, Tableau, and PowerBI.
• Broad understanding of contracts and key business levers in managed markets. Ability to contribute to business development through the identification of leads, development of proposals, knowledge of key issues, current developments, consulting methodologies, tools and techniques in the pharmaceutical and healthcare industries.

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range

$95,000- $115,000 USD

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