Associate Manager Anesthesiology Residency Administrator

bannerhealth; Phoenix (AZ); On-site; USD 85,000 - 115,000; Full time

Job summary

Banner Health in Phoenix, AZ seeks an Associate Manager to lead medical education operations within a department. You will work with program leaders to build infrastructure, support accreditation, recruit residents, and create an optimal learning environment.

This role blends operational leadership with educational administration for learner success. Responsibilities include overseeing GME programs, ensuring compliance, guiding coordinators, coordinating recruitment events, and maintaining

Qualifications

• Knowledge of medical education coordination and relevant degree.
• CTAGME certification or ability to obtain within two years; Notary Public within 90 days.
• Five years in a healthcare-related field with strong organizational skills and leadership.

Responsibilities

• Oversee residency/fellowship program operations and accreditation compliance.
• Supervise administrative staff and optimize GME processes and collaboration.
• Recruit, interview, and onboard department team members.
• Manage daily operations, budgeting, and performance against objectives.
• Foster relationships with internal/external stakeholders and drive program improvements.
• Coordinate recruitment events and trainee credentialing requirements.
• Collaborate on yearly rotation and vacation scheduling for house staff.
• Maintain records in Residency Management Software and produce cyclical reports.
• Interact with physicians, administration and regulatory agencies.

Skills

Medical education coordination

Leadership

Stakeholder management

Education

Bachelor's degree in business, human relations or related field

CTAGME certification

Notary Public commission within 90 days

Tools

Residency Management Software

Job description

Primary City/State: Phoenix, Arizona

Department Name: Medical Educ Admin-Hosp

Work Shift: Day

Job Category: Administrative Services

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

Join the founding team of our new Anesthesiology Residency Program and help shape the future of physician training. As the Associate Manager, you will work closely with program and institutional leaders to build program infrastructure, support accreditation activities, recruit and onboard residents, and create an exceptional learning environment. This role offers a unique blend of operational leadership, strategic planning, and educational administration, providing opportunities for professional growth and lasting impact. If you are energized by building programs, solving complex challenges, and creating systems that support learner success, we invite you to be part of this exciting journey.

Schedule: Monday - Friday, 8am‑5pm with occasional evenings and weekend

University Medical Center Phoenix is a nationally recognized academic medical center. The world‑class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine – Phoenix. Additionally, the campus responsibilities include fully integrated multi‑specialty and sub‑specialty clinics.

POSITION SUMMARY

This position supervises and oversees the operations of medical education within a specific department. Accountable for the activities required for accreditation, recruitment, and effective operation of the medical education program. This dual position provides front‑line leadership to team members while organizing, supervising, and coordinating Graduate Medical Education (GME) program(s). Works both independently and collaboratively with GME to support the development, implementation, maintenance, monitoring, and continuous improvement of the assigned GME programs. Uses specialized GME knowledge, judgment, and skills necessary to guide program coordinators to organize and document all medical education activities for assigned programs.

CORE FUNCTIONS

1. Manages the operations of the residency and/or fellowship program, including compliance with ACGME, program requirements, and institutional requirements. Establishes and maintains databases of information for accreditation reporting, surveys, licensure, credentialing, audits, and other reporting.
2. Supervises the day‑to‑day activity of team members who provide administrative support to GME programs, ensuring a high level of productivity. Continuously monitors the functioning of GME processes and recommends changes to operational procedures as necessary. Brings to leadership’s attention any potential problems, serious issues, or situations that have not been resolved in a timely manner. Establishes and promotes teamwork and collaboration between individuals, departments, and the entire organization.
3. Interviews, selects, and hires qualified department team members. Provides formal training, orientation and on‑the‑job training. Ensures the ongoing competency of team members through coaching and evaluation of their performance in a fair and consistent manner.
4. Accountable for the daily operational performance of the department. Makes decisions – guided by policies, procedures and accreditation requirements. Improves efficiency and accomplishes operational objectives. Serves as a role model and resource person for providing exceptional customer service. Works within budgetary/financial objectives set by finance and monitors monthly financial reports for variances and adheres to the annual budget.
5. Builds and supports effective relationships with internal and external stakeholders and organizations. Coordinates activities, reviews work, exchanges information, and/or resolves problems related to graduate medical education. Leads and participates in institution‑wide improvement activities through sharing lessons learned and best practices to facilitate continuous improvements.
6. Coordinates recruitment and interview events and logistics. Ensures all annual credentialing and other hospital and Department requirements are met for each trainee within the assigned program.
7. Collaborates with the Program Director, APD, and/or Program Chief(s) to design and implement yearly rotation and vacation schedules for house staff. Work performed is reportable to the Graduate Medical Education Leaderships. Serves on at least one GME subcommittee annually.
8. Maintains accurate records on all current and former house staff necessary to verify successful completion of residency program using the Residency Management Software. Prepares all cyclical reports for residents, staff and attending physicians. Maintains discretion relative to confidential and sensitive residency/fellowship issues.
9. Internal contacts include physicians, administration, and employees. External customers include various medical education accreditation agencies and federal, state and local regulatory agencies for medical education.

MINIMUM QUALIFICATIONS

• Must possess knowledge of medical education coordination as normally obtained through completion of a bachelor’s degree in business, human relations or related field.
• Must have CTAGME or acquire the certification within two years. Must possess or obtain active Notary Public commission within 90 days of hire.
• Must possess an understanding of graduate medical education as normally demonstrated with five years of experience in a healthcare related field. Requires strong research and organizational abilities. Requires excellent interpersonal skills. Must have the ability to guide and lead others. Requires demonstrated negotiation and persuasion skills.

PREFERRED QUALIFICATIONS

• Leadership experience preferred.
• Experience in graduate medical education preferred.
• Additional related education and/or experience preferred.

EEO STATEMENT

Our organization is an equal opportunity employer. EEO/Disabled/Veterans.

Our organization supports a drug‑free work environment.

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