Associate Manager, Admissions & Enrollment

Texas State Technical College; Warrendale (Allegheny County); On-site; USD 58,000 - 63,000; Full time

Job summary

Texas State Technical College (TSTC) seeks an Associate Manager, Admissions & Enrollment to lead the Admissions Advisors and Enrollment Coaches and drive enrollment initiatives.

This role provides strategic direction, supports student success from application to graduation, and aligns with TSTC core values of Excellence, Accountability, Service, and Integrity. Reporting to the Senior Manager, Campus Enrollment, you will optimize processes and meet enrollment targets.

Qualifications

• Bachelor's Degree is required. Exceptional experience may be considered in lieu of educational requirements.
• 3 years experience in enrollment, admissions, sales, or related field.
• Familiarity with FAFSA/FERPA and related regulations preferred.
• Experience supervising Admissions Advisors and Enrollment Coaches.

Responsibilities

• Lead Admissions Advisors and Enrollment Coaches to improve performance and effectiveness.
• Implement standardized admissions processes and monitor performance metrics and enrollment impact.
• Assist in setting and monitoring new student and persistence enrollment goals.
• Collaborate with Admissions, Financial Aid, Registrar, and other departments to support students.

Skills

Leadership

Enrollment strategy

Collaboration

Student support

Data management

Regulatory compliance

Training & development

Education

Bachelor's Degree

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met.

Job Description

The Associate Manager, Admissions & Enrollment at Texas State Technical College (TSTC) is a key leadership position responsible for overseeing the Admissions Advisors and Enrollment Coaches. This role provides strategic direction, enhances the enrollment process, and ensures the success of prospective and current students from application to graduation. The Assistant Director of Admissions & Enrollment upholds TSTC’s core values of Excellence, Accountability, Service, and Integrity while fostering collaboration, innovation, and continuous improvement. Reporting directly to the Senior Manager, Campus Enrollment, this role is pivotal in meeting enrollment targets, optimizing processes, and supporting student success.

Hiring Range is $57,542.40 - $63,296.64 USD Annual. The final salary offer will be determined based on the candidate's qualifications and experience. An equivalent combination of education, training and relevant professional experience will be considered.

Essential Functions

• Core Values Demonstration: Consistently embody TSTC Core Values (Excellence, Accountability, Service, and Integrity) when interacting with internal and external stakeholders, customers, students, and the community.
• Leadership and Supervision: Supervise, coach, and mentor Admissions Advisors and Enrollment Coaches to enhance their performance and effectiveness.
• Leadership and Supervision: Implement standardized admissions processes and practices to ensure quality of service and monitor performance metrics and their effects on enrollment numbers.
• Strategic Enrollment Management: Assist in setting and monitoring new student and persistence enrollment goals.
• Strategic Enrollment Management: Flex staff resources to meet enrollment targets and address barriers to enrollment at both the campus and statewide levels.
• Collaboration and Outreach: Collaborate with internal departments (Admissions, Veteran Services, Financial Aid, Registrar's Office, Operations, and Student Services) to provide enhanced support to students and monitor progress.
• Collaboration and Outreach: Plan and oversee enrollment initiatives, regional events, and ambassador programs to increase college visibility and attract a diverse student body.
• Student Support and Advisory Role: Manage a student caseload, addressing complex questions and troubleshooting needs related to enrollment, financial aid, and overall student progression.
• Student Support and Advisory Role: Guide students through the admissions process, ensuring all requirements are met.
• Technology Leadership: Provide leadership in the utilization of various software programs to review eligibility requirements, track financial aid status, and monitor academic progress.
• Technology Leadership: Utilize online platforms and software to maintain student records, track activity, and generate reports on monthly engagement targets and semester admissions objectives.
• Regulatory Oversight and Compliance: Stay abreast of FAFSA, FERPA, and relevant federal and state regulations governing student rights and information.
• Regulatory Oversight and Compliance: Proactively review changes to enrollment management policies and best practices, providing guidance to the team.
• Training and Staff Development: Collaborate with the Enrollment team to identify and develop staff training needs.
• Training and Staff Development: Coordinate training and staff development, including professional development, compliance, and college mandatory training.
• Data Management and Reporting: Maintain accurate records of all interactions, applications, and enrollments.
• Data Management and Reporting: Use data to prepare reports on recruitment activities and their effectiveness, adjusting strategies as needed.
• Community Engagement: Visit various community locations, including high schools, to attend events, represent, and promote TSTC.
• Community Engagement: Provide information related to TSTC programs and applications.

Competencies

• Leadership and Supervision: Proficiency in supervising, coaching, and mentoring staff
• Enrollment Strategy: Skills in setting and monitoring enrollment goals and addressing barriers
• Collaboration: Ability to collaborate effectively with various departments to support students
• Student Support: Proficiency in managing student caseloads and providing advisory support
• Technology Utilization: Expertise in using software programs for tracking and reporting
• Regulatory Compliance: Understanding of FAFSA, FERPA, and relevant regulations
• Training and Development: Skills in identifying training needs and coordinating staff development
• Data Management: Ability to maintain accurate records and prepare data-driven reports
• Community Engagement: Skills in representing and promoting the college at community events

Education/Experience/Knowledge/Skills

• Bachelor's Degree
• Exceptional experience may be considered in lieu of educational requirements
• 3 years experience in enrollment, admissions, sales, or a related field

Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.

TSTC is the only state-supported technical college system in Texas.

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TSTC publishes the Annual Security Report (ASR), which includes the Annual Fire Safety Report (AFSR), to ensure that essential information about campus safety is readily accessible. This report includes data on crimes and fire incidents from the past three calendar years, outlining safety measures, reporting protocols, and emergency response plans. It also highlights crime prevention programs and support resources available to the campus community.

For more information, the report is available on the Clery Act Information page of the TSTC website at tstc.edu/cleryact, and physical paper copies can be requested from the TSTC Police Department or by calling 254-867-3690.