Associate Loan Officer

Guaranteed Rate, Inc.; United States; On-site; USD 60,000 - 100,000; Full time

Job summary

Guaranteed Rate, Inc. is seeking an Associate Loan Officer to support Vice Presidents of Mortgage Lending with loan origination and client interaction. The role involves taking applications, data entry, and market outreach to grow production.

The AVP/AVP-like responsibilities include pre- and post-closing activities, interacting with borrowers, and coordinating with marketing and loan support staff to ensure smooth funding.

Qualifications

• Experience in mortgage origination and loan processing.
• Strong communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Take applications and support origination activities for VP clients.
• Source loans independently and generate new business.
• Ensure applications are complete and notes are logged.
• Maintain calendars, schedule meetings, and follow up with borrowers.

Skills

Customer service

Communication

Organization

Mortgage industry

Job description

Rate is one of the nation's top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate's Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology - including Same Day Mortgage, the Rate App, FlashClose, MyAccount and the Language Access Program - has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain's Chicago Business. Learn more at rate.com.

Job Profile

Associate Loan Officer

Job Description Summary

We are committed to providing a competitive and equitable total rewards package. The compensation for this role is designed to attract, retain, and motivate top talent.

The expected base salary range for this position is [$ Minimum Amount] to [$ Maximum Amount] annually or hourly.

Job Description

The central focus of an Associate Vice President of Mortgage Lending (AVP) is to support one or more Vice President(s) of Mortgage Lending (VP) with a variety of tasks related to increasing their production, efficiency, and quality of work. An AVP's tasks are divided between 3 important components including1) Loan Origination on behalf of the VP(s) they support, as well as independently originating business from new sources; 2) Pre-application through post-closing client interaction, including taking of applications and Loan data entry into the operating system, Encompass; 3) Market and otherwise assist the VP execute their business plan and growth strategy.

Essential Duties and Responsibilities

AVPs are required to be actively license and sponsored by the company and must mirror the licensing footprint of the VP(s) they support. All pricing elements including the CO, Cap, etc. must also match the VP(s) they support. AVPs may be compensated differently for loans originated by the AVP on behalf of the VP(s) they support compared to loans they independently sourced and originated. AVPs are permitted to independently market themselves, and hae access to the Marketing Menu of options, as well as the company;s technology including Digital Mortgage and other tools to support them in originating loans independently.

Essential Duties and Responsibilities

• Taking applications from the VP's clients in person and by phone, performing required and permitted licensable activities, and otherwise supporting origination activity
• Take applications, independently sourcing, and originating loans, and performing other permitted licensable activities to generate new business and origination opportunities
• Ensuring applications are complete and entering notes into the file for processing as directed
• Prepare preapproval letters after qualification according to company policy
• Phone and email support including checking messages, returning calls, and correspondence to maintain organized files and work environment
• Maintaining calendars and scheduling meetings, closing and creating calendar invitations, and following up timely with customers and potential borrowers
• Monitor the loan from application through the closing process, maintaining effective communications with customers, referral sources, and loan support staff
• Pipeline Inspection: review the pipeline to check for challenges and assess daily turn times to minimize lock expirations, missed contingency, and scheduled close times
• Lock, update, change, or extend investor locks with Commitment Desk as necessary
• Change/extend loans and request pricing expectations as needed or requested
• Track and approve CDs for closing and educate borrowers on process and terms
• Obtain and track CDs, check final numbers, and call borrowers with the dollar amount necessary to close
• Database management including coordinating monthly correspondence to borrowers who recently closed a loan
• Coordinate with the Marketing Department to create marketing materials for agents
• Complete tasks in a timely manner and work amicably with others and the POD
• Other duties and responsibilities as assigned

Skills and Competencies

• Excellent customer service skills and strong work ethic
• Exceptional verbal and written communication and listening skills with ability to communicate with multiple levels of management and influence others
• Ability to work a fast-paced environment that will require strong organizationals skills and analytical acumen
• Excellent time-management skills and follow up and follow through with ability to multitask and meet deadlines
• Familiarity with mortgage industry and GRI loan processes
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
• Prof