Associate, Legal Operations

CFSB; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

CFSB is a federal savings bank at the forefront of fintech and payments. We are looking for someone to apply their knowledge of handling subpoenas and other legal process to the bank's regulatory and law enforcement matters.

This role reviews and processes legal process such as subpoenas, levies, CIDs, search warrants, and NSLs served on the bank. You will be the main contact with law enforcement, coordinate responses, compile information, and work with two other legal process analysts.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• 3+ years of experience in an equivalent role.
• Law/governance education will be of interest.

Responsibilities

• Act as the primary contact for external parties regarding subpoenas and legal requests.
• Review and prepare responses to subpoenas and government requests for customer information.
• Coordinate with internal business lines to research systems of record.
• Communicate with fintech partners to compile responsive information.
• Draft and provide legal hold notices.
• Manage e-discovery and review emails and other responsive documents.
• Evaluate information received from all business lines for completeness and accuracy.
• Maintain up-to-date knowledge of applicable laws and update procedure documents.
• Notate request and response information in the system of record.
• Ensure timely completion within team benchmarks; assist with admin tasks.

Skills

Information processing

Attention to detail

Independent worker

MS Word

Outlook

E-discovery tools

Communication skills

Education

Bachelor’s degree or equivalent education and experience

3+ years of experience in an equivalent role

Law/governance education

Job description

Job Summary

CFSB is a federal savings bank at the forefront of fintech and payments. We are looking for someone with a desire to apply their knowledge of handling subpoenas and other legal process to the unique regulatory/law enforcement matters of a novel bank.

Job Summary

CFSB is a federal savings bank at the forefront of fintech and payments. We are looking for someone with a desire to apply their knowledge of handling subpoenas and other legal process to the unique regulatory/law enforcement matters of a novel bank.

This role involves reviewing and processing legal process (e.g. subpoenas, levies, freeze notices, regulatory CIDs, search warrants, national security letters) served on the bank from attorneys, law enforcement, federal agencies and state agencies. You will be the primary team member communicating with law enforcement and handling more complex requests, while also compiling information, preparing responses, and working closely with two other legal process analysts. You will also be responsible for record certification as well as person most knowledgeable (PMK) depositions.

The team is directly overseen by a US attorney and indirectly by the Bank’s General Counsel.

Candidates must be able to conduct and manage customer account research, document collection, e-discovery and coordination with internal business groups. The candidate must be able to manage multiple responsibilities, be detail-oriented, demonstrate strong judgment, and meet time-bound deadlines.

For candidates in the New York City area, this role is hybrid, meaning associates spend at least two days per week in-person at our office near Penn Station.

Responsibilities

• Act as the primary point of contact for external parties (e.g., law enforcement, regulatory agencies) regarding subpoenas and legal requests
• Review and prepare responses to subpoenas and government agency requests for customer account information
• Interact with business lines to research account systems of record to compile requested information
• Communicate with Bank’s fintech partners to compile responsive information
• Draft and provide legal hold notices
• Manage e-discovery and review of emails and other correspondence responsive to subpoena requests
• Evaluate information received from all business lines to ensure completeness, quality, and accuracy consistent with subpoena requests
• Maintain up-to-date knowledge of relevant laws and regulations affecting subpoena compliance and information disclosure, and manage the Bank’s procedure document to respond to legal process
• Communicate with requesting parties/agencies to resolve ambiguous requests
• Notate relevant request and response information in system of record
• Manage workload in an efficient manner to ensure requests are completed timely and within stated team benchmarks
• Assist with team administrative functions, reporting, and special projects (as needed), and perform other duties as assigned by the Legal team attorneys

Knowledge, Skills, And Abilities

• Ability to process meeting information quickly and transcribe relevant information in an organized and succinct manner.
• Attention to detail.
• Ability to work independently as well as being a team player.
• Microsoft Word and Outlook skills, experience with e-discovery tools is preferred.
• Excellent verbal and written communication skills.

Education, Training, And Experience

• Bachelor’s degree or equivalent education and experience.
• 3+ years of experience in an equivalent role is preferred
• In addition to work experience, an education focused on law, criminal justice or governance will be of interest.