Associate IT Systems Analyst

Xcel Energy; Golden (CO); Hybrid; USD 64,000 - 91,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Paid time off

Holidays

Job summary

Xcel Energy is seeking an Associate Systems Analyst to support IT solution operations, automate processes, and provide escalated support to restore services. The role includes QA activities, documenting changes, and ensuring proper controls.

You will monitor system outputs and contribute to new technical solutions when needed. The position emphasizes collaboration with IT teams and customers, with a hybrid work model and opportunities to grow in a Fortune 500 energy provider.

Qualifications

• Two years of related functional experience.
• Strong communication skills, effective with varying organizational levels and skill sets.
• Strong relationship management and collaboration across teams to drive results.
• Strong business process design and operation skills.
• Demonstrated strong technical acumen.
• Demonstrated ability to translate technical points to non-technical.
• Proven ability to creatively problem solve issues.
• Demonstrated ability to learn and apply knowledge of new tools and systems.
• Experience and understanding of core IT.
• Service Management functions, such as Change Management and Incident Management.

Responsibilities

• Operations: Execute regular defined operational processes to ensure data integrity and reports; document and report performance deficiencies and risks; propose changes to improve operations.
• Analysis: Assist with analysis, solution design, and prioritization of business needs; participate in technical projects; perform QA activities; create technical requirements as needed.
• Relationship Management: Coordinate with IT teams and customers during testing and change deployments; support user acceptance testing for releases.
• Subject Matter Expertise: Develop a high level of expertise in supported systems.

Skills

Communication skills

Relationship management

Business process design

Technical acumen

Tech translation

Problem solving

Learning agility

IT fundamentals

Service Management

Tools

SNOW

Power System Center

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

The Associate Systems Analyst supports the reliability and accuracy of IT solution operations. They provide tactical design solutions and process automation, as well as escalated support to help restore services. They are involved in QA activities, and ensure changes are deployed with sound documentation. They ensure processes within their assigned solutions are compliant and have proper controls. They will monitor or analyze output from monitors to assess and address system risks. They support development of new technical solutions and/or integration points as needed.

Essential Responsibilities

• Operations: Execute regular defined operational processes to ensure accuracy and integrity of data, system processing, and reports. Document and report system performance deficiencies and risks. Propose technical system changes to improve operational performance.

• Analysis: Assist with the analysis, solution design and prioritization of business technical needs including the participation on technical projects or efforts. Analyze system data to ensure functionality is sound. Perform or assist with QA activities. Participate in aspects of solution design and support defect management through application of problem solving skills and design proposals. Create technical requirements if/as needed.

• Relationship Management: Work with IT teams and customers during testing activities, and through change deployment. Perform or assist with user acceptance testing for releases of software enhancements.

• Subject Matter Expertise. Achieve and maintain a high level of expertise in supported systems.

Minimum Requirements

• Two years of related functional experience.

• Strong communication skills, effective with varying organizational levels and skill sets.

• Strong Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.

• Strong business process design and operation skills.

• Demonstrated strong technical acumen.

• Demonstrated ability to translate technical points to non-technical.

• Proven ability to creatively problem solve issues.

• Demonstrated ability to learn and apply knowledge of new tools and systems.

• Experience and understanding of core IT.

• Service Management functions, such as Change Management and Incident Management.

Preferred Requirements

• Power System Center experience.

• Integrated Energy Management experience.

• CIP experience.

• SNOW experience.

• XA-21 experience.

• Windows and Linux OS experience.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

• Work that makes a difference

• A team you can count of

• Opportunities to grow

• Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=g6WyJAVcaku06U4S3AAlrVld9SFTyvlNkqxgjYWAK9xUQ1JIS1JUSjg3TkNXU1hVU01PS1pVSEVDNSQlQCN0PWcu&route=shorturl) .

Non-Bargaining

The anticipated starting base pay for this position is: $64,100.00 to $90,966.66 per year

This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/22/26

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All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/r/DyR78vcb7K) . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.