Associate IT Systems Administrator

denver; Denver (CO); On-site; USD 74,000 - 98,000; Full time

Benefits offered by this job

Training provided

Cross-functional IT exposure

Creative problem solving

Fun team

Job summary

Denver County Court is looking for a skilled IT professional to join the Court IT Department. You will support staff including Judges and Magistrates, troubleshoot issues both remotely and on-site, and participate in diverse technology projects to enhance Court IT infrastructure.

The ideal candidate brings strong PowerShell, Windows Server/Desktop, Active Directory, and Office 365 experience, plus a commitment to learning and teamwork.

Qualifications

• Bachelor's degree required in a relevant field.
• Minimum three years of professional IT experience installing and maintaining systems.
• Strong PowerShell and Cisco networking knowledge.
• Experience with Windows desktop/server OS, Active Directory, and Office 365.

Responsibilities

• Provide help desk support to Court staff including Judges and Magistrates, troubleshooting remotely and in-person.
• Take on IT projects to advance Court IT infrastructure.
• Configure and manage enterprise technologies including network, infrastructure, and applications.
• Maintain patch management and inventory for hardware and software.
• Set up technology for presentations and meetings.
• Maintain audio/video equipment and collaborate with other teams.

Skills

PowerShell

Cisco

Windows Server

Active Directory

Office 365

Cybersecurity

Education

Bachelor's Degree in Computer Science, Information Systems, Mathematics or related field

Tools

Windows

Cisco IOS

Active Directory

Office 365

Job description

About Our Job

Do you love interacting with a variety of customers and providing exceptional service? Are you excited about the idea of building new systems? Want to wear multiple hats and get involved in different technical areas? Looking for a fun team to support you? Can you play nice with both humans and machines? Are you an ardent learner who is always looking to improve? This is the place for you!

Who We Are - The DCC

The mission of Denver County Court is to administer justice fairly, efficiently and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver's third branch of government is comprised of 19 judges, 4 full-time magistrates, and 300 staff members. Case types include state, civil, small claims, traffic, criminal, and other general sessions cases within the City and County of Denver. The Denver County Court proudly serves the community and continually seeks ways to incorporate procedural fairness and evidence-based practices.

The Division

The Court IT Department team will consist of 4 System Administrators, 5 Developers, 2 data analysts, IT Supervisor, and an IT Director . The team utilizes an agile development methodology. As a small team, we strive to create a culture that fosters open communication, goal orientation and results. The team supports each other while providing a fun environment.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought in between $ 74,276.00 - 98,415.00 , based on their education and experience. This position qualifies for our generous benefits which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 132 hours of PTO earned within first year
• 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
• Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city
• Care Bank - 8 weeks of Paid Family Leave (after the probation period is passed)
• Free RTD Eco Pass
• Competitive medical, dental and vision plans effective within 1 month of start date

Location

In this position you can expect to work in downtown Denver in the Denver Post Building located at 101 W. Colfax Ave. Denver, CO 80202. We also do onsite support in 4 other locations nearby; City & County Building (1437 Bannock St, Denver, CO 80202), Denver Detention Center (490 W. Colfax Ave, Denver, CO 80204), Lindsey-Flanigan Courthouse (520 W Colfax Ave, Denver, CO 80204), and the Minoru Yasui Building (303 W Colfax Ave, Denver, CO 80204). We offer the opportunity to work from home 1 day a week after successfully passing a 6-month probation period.

What You'll Do

• Be a part of a dynamic, collaborative, and specialized team
• Provide help desk support to Denver County Court staff including Judges and Magistrates, troubleshooting issues remotely and in-person
• Take on various technology projects to advance Court IT infrastructure
• Configure and manage enterprise technologies including network, infrastructure, web hosting, cryptography, operation systems and applications
• Maintain hardware and software patch management and inventory
• Set up technology requirements for presentations and meetings
• Maintain professional audio/video equipment
• Collaborate with other teams throughout the Court
• Manage user accounts
• Monitor logs and performance on servers and networks
• Be on call 24/7 in a rotation schedule shared with other members of the team

Perks

• Training provided for you to stay up to date in the ever-changing technology era
• Ability to be cross functional and learn about multiple areas within IT
• Ability to be creative and find solutions
• FUN team!

What You'll Bring

The ideal candidate must be able to communicate effectively and be open to new technology and innovative ideas. Additionally, the candidate will have the following:

• Strong PowerShell command-line interfaces and Cisco experience
• Background in Systems Administration using Windows desktop and server operating systems
• Knowledge of Active Directory and Office 365
• Desire to always learn and improve
• Bring fresh ideas and technology to improve Court technology
• Cybersecurity, intrusion detection, and firewall knowledge a plus

Required Minimum Qualifications

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

• Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a directly related field.
• Experience: Three (3) years of professional Information Technology experience installing, maintaining,