COURT TECHNICAL & OPERATIONS ANALYST

Socket.dev; Gettysburg (Adams County); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

Life Insurance

Paid Time Off

13 Paid Holidays

Tuition reimbursement

Pension plan

Job summary

Adams County Court is seeking a Court Technical & Operational Analyst to manage courtroom technology, AV systems, video conferencing, and recording hardware. You will be the SME and coordinate with County IT and vendors to keep court operations running smoothly.

As TAC Officer, you will handle criminal history access and certifications, driving improvements while maintaining CJIS compliance and disaster recovery planning.

Qualifications

• High school diploma or GED required.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines independently.
• Clear written and verbal communication; able to pass background checks.

Responsibilities

• Serve as first responder for courtroom technology issues and troubleshoot with County IT.
• Conduct daily technology testing before hearings to prevent delays.
• Coordinate and test connections with remote participants and third-party facilities.
• Attend court proceedings to ensure technology functions throughout.
• Manage recordings and permissions for court-related matters.
• Submit and track work orders with County IT for issues beyond scope.
• Oversee TAC duties and CJIS/CLEAN/JNET compliance.
• Develop training materials and deliver user training for courtroom tech.

Skills

Organization

Communication

Multitasking

Background check

Education

High school diploma or GED

Associate's degree preferred

Tools

CJIS Security

Job description

Position: Court Technical & Operational Analyst

Location: Adams County Courthouse, with travel to other Court and County office locations throughout Adams County as needed.

Hours: Monday – Friday, 8:00AM to 4:30PM (flexibility required)

Hourly Rate:$25.10

About the Role:

The 51st Judicial District is seeking a Court Technical & Operational Analyst to manage and support the technology that keeps our courtrooms running smoothly. In this role, you'll become the go-to Subject Matter Expert (SME) for courtroom audio/visual systems, video conferencing, recording hardware and software, and other technologies currently deployed, and those on the horizon.

You'll work closely with the District Court Administrator, the County Information Technology Department, and third-party vendors to ensure courtroom operations run without a hitch. As the designated Terminal Agency Coordinator (TAC) Officer for Adams County, you'll also serve as the point of contact for criminal history information accessed by JNET CH users, managing CLEAN certification for the county.

This is a hands-on role with real independence — you'll be trusted to identify problems, propose solutions, and drive operational improvements across the Court.

What You'll Do:

• Serve as the first responder for courtroom technology issues, troubleshooting hardware and software with County IT support as needed
• Complete daily technology testing before proceedings begin, with a strong focus on preventing delays
• Coordinate and test connections with remote participants and third-party facilities ahead of hearings
• Attend court proceedings to ensure technology functions throughout
• Facilitate and manage recordings of PFA matters when a Court Reporter isn't available
• Submit and track work orders with County IT for issues beyond this role's scope
• Manage AOPC access requests for CPCMS/MDJI/UJS and administer ongoing user permissions
• Provide user support and troubleshooting for the Court's jury management software
• Maintain the 51st Judicial District's pages on the County website, including linked documents and calendar entries
• Coordinate with vendors on technology issues and elevate to County IT as needed
• Stay current on emerging courtroom technologies and proactively recommend improvements
• Analyze existing County, Court, and Elected Office software to identify opportunities to replace manual processes
• Advise the Court Administrator on technology projects, including e-filing, case management systems, and digital/audio solutions
• Support disaster recovery planning and testing for Court technology
• Develop training materials and either lead or arrange training for courtroom technology end users
• Serve as the Terminal Agency Coordinator (TAC) Officer for the Courts
• Ensure compliance with CJIS Security requirements for CLEAN and JNET, including audits, fingerprint authorizations, and re-certification tracking

Qualifications & Requirements:

• High school diploma or equivalent (GED)
• Strong organizational skills and meticulous attention to detail
• Ability to manage multiple tasks and deadlines independently
• Clear communication skills, both written and verbal
• Ability to pass required criminal background checks and clearances, including fingerprinting

Preferred

• Associate's degree in Management Information Systems or related field
• Knowledge of common networking topologies and protocols
• Familiarity with various computer and network operating systems
• Proficiency with common software platforms (Microsoft Office, Adobe, etc.)
• Understanding of core databases and applications
• Experience with network/computer diagnostic tools
• Familiarity with project management practices

Required Documentation:

• Cover Letter & Resume, when applying through Indeed, the documents will need to be merged in to one.
• Online application, including the profile portion of the Career Center

Benefits:

• medical
• prescription
• dental
• vision
• life insurances
• Paid Time Off
• 13 Paid Holidays
• tuition reimbursement
• a pension plan

EOE/M/F/V/D