Associate IT Operations Specialist II

Fluor; Piketon (OH); On-site; USD 67,000 - 125,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(k) with company match

Paid time off

Job summary

Fluor Corporation is seeking a technical professional to assess, maintain, and modify existing solutions while supporting business applications and investigating operational problems. The role requires a four-year degree and relevant experience, with strong communication and problem-solving skills.

The position is in the United States, with responsibilities including cross-functional collaboration and on-call support.

Qualifications

• Accredited four-year degree and two years of work-related experience, or combination of education and related experience equal to six years if non-degreed.
• Ability to communicate effectively with diverse audiences including management, coworkers, clients, vendors, contractors, and visitors.
• Job-related technical knowledge necessary to complete the job.
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines.
• Ability to attend to detail and work in a time-conscious and time-effective manner.

Responsibilities

• Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques.
• Apply methodology to support business applications, and investigate operational problems as necessary.
• Prepare full spectrum of specifications and user requirements.
• Assist higher-level specialist in the development of highly complex solutions.
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions.
• Provide on-call technical support for end users as required.
• Other duties as assigned.

Skills

Effective communication

Attention to detail

Time management

Team collaboration

Problem solving

Education

Bachelor's degree or global equivalent in Computer Science, Engineering, Business Management, or related discipline

Tools

Help desk software

Desktop support

Asset management

Job description

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in,

Fluor is a leading government contractor with a proven track record of delivering high‑value technical solutions around the world to U.S. government agencies such as the DOE, NNSA, the Department of Defense and the Intelligence Community.

Job Description

• Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
• Apply methodology to support business applications, and investigate operational problems as necessary
• Prepare full spectrum of specifications and user requirements
• Assist higher-level specialist in the development of highly complex solutions
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Provide on-call technical support for end users as required
• Other duties as assigned

Basic Job Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and two (2) years of work-related experience or a combination of education and directly related experience equal to six (6) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
• Job related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner

Other Job Requirements

• Must be able to provide proof of U.S. citizenship.

Preferred Qualifications

• Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
• Two (2) years related experience in technical services for hardware/software engineering and production support of Information Technology (IT)
• Demonstrated strong technical and non-technical communication skills, both oral and written
• Strong team-oriented interpersonal skills
• May require knowledge in support of messaging environments
• May require proficiency in areas of voice telecommunications technologies, including cell phones, calling cards and connections with user environments
• May require proficiency in end user services support, including knowledge of help desk management processes, desktop support, or asset management

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.

Benefits Statement

Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security.

• medical, dental and vision plans
• EAP
• disability coverage
• life insurance
• AD&D
• voluntary benefit plans
• 401(k) with a company match
• paid time off (personal, bereavement, sick, holidays) for salaried employees
• paid sick leave per state requirement for craft employees
• parental leave
• training and development courses

Market Rate Statement

The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Notice to Candidates

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

To be Considered Candidates

Must be authorized to work in the country where the position is located.

Salary Range

$67,000.00 - $125,000.00