Associate IT Field Engineer

Frederick Fox; Reston (VA); On-site; USD 28,000 - 39,000; Full time

Job summary

Frederick Fox LLC is seeking an onsite IT support professional in Reston, VA to deploy and swap endpoint devices, troubleshoot laptops and mobile devices, and maintain site-level technical operations.

Responsibilities include equipment configuration, asset inventory maintenance, incident documentation, and adherence to security standards. Associate degree in IT or related field is preferred, with 0–2 years of field tech experience.

Qualifications

• 0–2 years of experience in IT support, field technology deployment, or technical operations.
• Associate degree preferred or equivalent experience accepted.

Responsibilities

• Assist with deployment and configuration of jobsite hardware and connectivity equipment.
• Support troubleshooting of laptops, mobile devices, and site-level technical issues.
• Maintain asset inventory records and support equipment recovery processes.
• Document incidents and service requests in established tracking systems.
• Support project mobilization and demobilization activities.
• Assist with onboarding technology setup and device provisioning.
• Follow established security and configuration standards.

Skills

Onsite IT support

Deployment

Troubleshooting laptops

Asset inventory

Documentation

Security standards

Education

Associate degree in IT / related field

Job description

Job Summary:

Provides onsite technical support at job sites, offices, and facilities. Deploys and swaps endpoint devices and supports standardized hardware and basic collaboration technology to maintain operational continuity.

Key Responsibilities:

Assists with deployment and configuration of jobsite hardware and connectivity equipment.

Supports troubleshooting of laptops, mobile devices, and site-level technical issues.

Maintains asset inventory records and supports equipment recovery processes.

Documents incidents and service requests in established tracking systems.

Supports project mobilization and demobilization activities.

Assists with onboarding technology setup and device provisioning.

Follows established security and configuration standards.

Education Qualifications:

Associate’s degree in information technology, computer science, or a related field preferred, or equivalent experience considered.

Work Experience:

0–2 years of experience in IT support, field technology deployment, or technical operations required.