Associate, Inventory & Logistics

Cradles To Crayons; Philadelphia (Philadelphia County); On-site; USD 36,000 - 45,000; Full time

Job summary

Cradles To Crayons is seeking a Warehouse Logistics Associate to manage operational efficiency and safety at the Philadelphia Giving Factory. The role involves coordinating warehouse needs, cultivating vendor relationships, and providing logistical support to the Community Engagement team.

This full-time position requires strong organizational skills, 2-3 years of warehouse experience, and the ability to lift up to 80 lbs. The ideal candidate will also have proficiency in Outlook, Word, and Excel. A valid driver's license is preferred.

Qualifications

• 2-3 years of experience in a warehouse setting and/or inventory management.
• Proficient with Outlook, Word, and Excel; basic math functions.
• Physically capable of walking up and down stairs, standing for long periods, bending, reaching, pushing, pulling, and lifting up to 80 lbs.

Responsibilities

• Manage operational efficiency and safety of the Philadelphia Giving Factory.
• Cultivate relationships with suppliers and provide logistical support.
• Optimize warehouse setup for volunteer productivity.

Skills

Warehouse experience

Inventory management

Fluent English

Proficient in Outlook, Word, Excel

Organizational skills

Ability to lift up to 80 lbs

Pallet jack operation

Valid driver’s license

Job description

Job Details: Job Location: Philadelphia, PA 19144 | Position Type: Full Time

Organization Overview

Cradles to Crayons (C2C), founded in 2002, provides children living in homeless or low‑income situations with essential items such as clothing, shoes, diapers, and school supplies, free of charge. The organization distributes more than four million customized packages across the nation.

Position Overview

The Warehouse Logistics Associate manages the operational efficiency, safety, and needs of the Philadelphia Giving Factory, cultivating relationships with suppliers, and providing logistical support to the Community Engagement team. The role is 40 hours per week, typically Monday through Friday, with occasional weekend and evening hours.

Major Responsibilities

• Model and lead a positive “One Cradles” culture, underpinned by Cradles’ Cultural Values and related behaviors.
• Warehouse Management
  • Work with the Manager of Production Planning & Volunteer Engagement to maintain a schedule of product needs, resources, and data.
  • Coordinate warehouse infrastructure needs (lighting, shelving, safety equipment) with the Senior Director of Operations.
  • Ensure all equipment is serviced, maintained, and operated safely, with up‑to‑date staff training where appropriate.
  • Prepare and submit timely warehouse supply orders to maintain stock levels for continuous operations.
  • Organize and restock supply shelves.
  • Maintain internal and external warehouse presentations, cleanliness, and safety; report maintenance needs.
• Vendor & Logistics Management
  • Cultivate and maintain relationships with vendors and manage logistics (waste management, pest control, product procurement).
  • Inform Partner Relations and Community Engagement teams of specific product shortages and/or overages.
  • Support warehouse preparation needed for volunteer management and special events in and outside of the Giving Factory.
  • Provide transportation support as needed (not exceeding 25% of the work week).
• Shipping and Receiving
  • Prepare and plan for anticipated dock traffic and product inflow each day, updating the Master Operations Calendar.
  • Receive, inventory, and safely store all deliveries and shipments.
  • Verify shipping invoices and packing labels for product count accuracy.
  • Report any order discrepancies to Senior Director of Operations.
  • Assist in preparing and loading products for outgoing deliveries.
• Volunteer Engagement Support
  • Optimize warehouse setup for volunteer productivity.
  • Perform duties needed to run the General Sort, Clothing Sort, Sizing, Outfits, Books, Shoes, SUP, as needed.
  • Act in the best interest of volunteers and help volunteers to achieve the best possible end product.
• Other duties as assigned.

Performance Measures

• Maintain highest standard of customer service.
• Ensure distribution is timely, organized, and data accurate.
• Maintain good communication with other staff members, volunteers, in‑kind donors, and distribution partners.
• All work in Giving Factory is done safely and responsibly.
• Provide assistance and support to others as needed.
• Inform management of inventory‑related activities.
• Complete functions in accordance with established C2C standards, policies, and procedures.

Required Experience / Knowledge / Skills / Abilities

• 2‑3 years of experience in a warehouse setting and/or inventory management.
• Read, speak, and write fluent English with good verbal skills.
• Proficiency with Outlook, Word, and Excel; basic math functions.
• Demonstrated excellence in organization, attention to detail, ability to follow instructions, and creative problem solving.
• Physically capable of walking up and down stairs, standing for long periods, bending, reaching, pushing, pulling, and lifting up to 80 lbs.
• Ability to use a pallet jack safely.
• Valid driver’s license with a clean record; personal car preferred.
• Ability to drive a 15 ft. box truck or transit van.

Diversity Statement

Cradles to Crayons provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.

Working Conditions

This is a warehouse environment with normal temperature changes while working inside the warehouse or outside, on or around the loading dock. No hazardous or significantly unpleasant conditions.

Accommodation

In accordance with the Americans with Disabilities Act, requirements may be modified to accommodate disabled individuals, except when modifications pose serious health or safety risks or impose undue hardship on the organization.