Associate, Intake Coordinator

Scorpion Therapeutics; Chicago (IL); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Scorpion Therapeutics is seeking an Intake Coordinator within Patient Services in Chicago, supporting referral documentation for rare brands Recorlev/Keveyis, ensuring completeness, accuracy, and HIPAA-compliant processing to enable timely sales.

The role collaborates with Sales, Patient Access, and external partners, uses Salesforce and CRM tools, and requires excellent organizational and communication skills, with a Bachelor’s degree and 2+ years in pharma/healthcare.

Qualifications

• Bachelor’s degree and at least 2 years in pharma/healthcare preferred.
• Strong organizational and communication skills with system proficiency.
• Proficient in MS Office and CRM tools such as Salesforce.

Responsibilities

• Assess and classify referral documents and perform benefit reviews.
• Coordinate with Sales, Patient Access, and external partners to resolve missing information.
• Manage workflows using Salesforce, fax systems, and digital tools; ensure confidentiality and HIPAA compliance.

Skills

Organizational skills

Communication skills

System skills

Education

Bachelor's degree

Tools

Salesforce

MS Office

Job description

Role

Intake Coordinator within Patient Services, managing referral documentation for rare brands Recorlev/Keveyis, ensuring completeness, accuracy, and compliance to facilitate timely processing and successful sales.

Responsibilities

Assess and classify referral documents, perform benefit reviews, coordinate with Sales, Patient Access, and external partners to resolve missing information, and manage workflows using Salesforce, fax systems, and digital tools. Ensure confidentiality and adherence to HIPAA and regulations.

Requirements

Bachelor’s degree, minimum 2 years in pharmaceutical or healthcare industry preferred, strong organizational, communication, and system skills, with proficiency in MS Office and CRM tools.

HighValue

Healthcare industry knowledge, experience with referral management, benefit reviews, cross-functional collaboration, regulatory compliance, hybrid work setup in Chicago, with approximately 10% travel, including some overnight.