Associate Hospitality Leader

RH; Yountville (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

RH is seeking an experienced Hospitality Leader for our high-volume dining room in Yountville, CA. You will lead and develop Team Members, partner with the Hospitality Leader on recruitment, onboarding, and building a high-performing team aligned with RH's vision.

You will drive operational excellence, ensure quality and safety standards, engage with guests and Team Members, and assist with labor and sales reporting to improve revenue and client experience.

Qualifications

• 3+ years leadership in hospitality in high-volume dining.
• Experience managing labor costs and stock controls.
• Ability to work weekends and holidays.

Responsibilities

• Lead and develop Team Members to uphold RH dining room standards.
• Partner with Hospitality Leader on recruitment and onboarding.
• Drive operational excellence with quality and safety compliance.
• Engage with guests and Team Members to create seamless experiences.
• Assist with labor and sales performance reporting to boost revenue.
• Create strategic team schedules and lead in the absence of the Hospitality Leader.

Skills

Team leadership

Budget management

Excel

POS systems

Communication

Autonomy

Tools

Micros POS

Inventory management systems

Job description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

YOUR RESPONSIBILITIES

• - Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH's dining room service standards and support their professional growth
• - Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision
• - Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
• - Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
• - Support the Hospitality Leader with driving RH's financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
• - Create strategic team schedules to optimize our business while also elevating our client experience
• - Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment

OUR REQUIREMENTS

• - 3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
• - Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
• - Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
• - Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
• - Candidates must have legal authorization to work in the country in which they are applying at the time of application
• - Flexibility to work weekends, holidays, and variable shifts as needed

PHYSICAL REQUIREMENTS

• - Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
• - Work standing and walking for extended periods of time