Associate Health and Wellness Director

YMCA of Greater Boston; Waltham (MA); On-site; USD 50,000 - 52,000; Full time

Job summary

YMCA of Greater Boston is seeking an Associate Health and Wellness Director in Waltham to coordinate wellness floor staff, engage members and oversee programs and events. You will support the Health & Wellness Director, lead small group training, train staff and ensure smooth floor operations.

The role emphasizes high levels of member service, professional conduct, and collaboration across the Center Staff team to meet branch wellness goals.

Qualifications

• Bachelor's degree in exercise science or related field.
• At least three years of experience instructing in related programs.
• Experience in personal training and health and wellness programming.
• Certifications: ACSM CPT, NSCA CPT, or Cooper Personal Trainer.
• CPR/AED and First Aid certifications.
• YMCA Principles of Healthy Lifestyles.
• Child Abuse Prevention and Sexual Harassment Prevention training.

Responsibilities

• Coordinate staff engaging with members on the wellness floor across activities, programs and events.
• Supervise and train Y clients, lead small group training sessions and floor shift coverage.
• Support Health & Wellness Director and drive personal training revenue toward branch goals.
• Maintain required paperwork and equipment for smooth daily operations.
• Foster professional, courteous member service and strong engagement.

Skills

Personal training experience

Member engagement

Event coordination

Interpersonal communication

Problem solving

Education

Bachelor's degree in exercise science

Tools

CPR/AED

First Aid

YMCA Healthy Lifestyles

Child Abuse Prevention

Sexual Harassment Prevention

Job description

Associate Health and Wellness Director

Department: Center Staff

Employment Type: Full Time

Location: Waltham YMCA

Reporting To: Olivia Stewart

Compensation: $50,000 - $52,000 / year

Description

This position is primarily responsible for coordinating the staff that will engage with members on the wellness floor, through related activities, programs and events. The Associate Health & Wellness director works closely with the Health & Wellness Director to ensure prompt customer service and strong member engagement are carried out with consistency. The Associate Health and Wellness staff will report to the Health and Wellness Director. This position includes modeling professional behaviors, direct member service including training Y clients, leading small group training sessions and floor shift coverage.

Key Responsibilities

• Excellent interpersonal, organization and problem solving skills required; including the ability to interact positively with extremely diverse membership and staff.
• Understand the relationship of the general public to the association, of staff to volunteer, of staff to staff, and be able to effectively enhance and cultivate those relationships.
• Ability to interpret, carry out and implement into programs, the mission and goals of the YMCA.
• Ability to supervise staff and volunteers while actively handling a variety of functions at the same time.
• Work as an integral member of a staff team.
• Computer Literate

YMCA Competencies (Team Leader)

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Key Functions/Responsibilities

• Programs are in place and operating at the highest quality level for the various service area target markets.
• All related staff are trained on systems usage including. “Expresso Interactive”, Direct TV, and related media.
• Ensures all equipment is in working order. Responsible for reporting non-functioning equipment for repair and ensuring service date follow up within 24 hours.
• Creates floor coverage schedule and manages coverage 100% of operating hours (108 hours per week excluding holiday or non-planned circumstances).
• Completes and manages payroll for fitness floor staff so that scheduled hours are not exceeded and overtime is eliminated.
• Direct and influence staff on best practices and protocols.
• Responsible for assisting Health and Wellness Director with driving Personal training revenue in order to exceed branch year end goal.
• Responsible for ensuring floor staff have available Par Q, daily cleaning list, member workout cards, Get Started appointment logs and related paperwork
• Medically Based Wellness programs are implemented.
• Designs and implements (4) quarterly Member Challenge Programs per year.
• Assists with special events planning and delivery, including but not limited to 5K Family events, Healthy Kids Day, Monthly Expresso bike challenge and other Health & Wellness events.
• Attends and participates in YMCA of Greater Boston trainings.
• Participates in health and wellness staff meetings when needed.
• Assists in branch fundraising efforts as requested.
• Responsible for two opening shifts and one weekend shift per week.
• Presents a professional image and manner consistent with the YMCA mission and goals.
• Remains current in required and voluntary training in order to promote growth of mind and spirit and character values for all.

Skills, Knowledge & Expertise

• Bachelor’s degree in exercise science, or a related field from an accredited college or university.
• At least three years experience instructing in related programs.
• Experience in personal training, and health and wellness programming.
• ACSM-cpt, NSCA-cpt, or Cooper Personal trainer certification
• Child Abuse Prevention and Sexual Harassment Prevention
• YMCA Principles of Healthy Lifestyles
• CPR/AED and First Aid certifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to physically and verbally interact with members and staff.
• At times, be able to lift amounts up to 50 lbs.