Associate Global Operations Support

StoneX Group Inc.; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Incentive compensation plan

Benefits package

Job summary

StoneX Group Inc. in Chicago, IL seeks an entry-level Operations professional to support reconciliations, client service, and billing. The role is onsite with rotations across departments and requires clear communication and multitasking abilities.

The ideal candidate has a bachelor’s degree in business, finance, economics, or accounting, and 0–1 year of experience or internship. Must be able to work early mornings or late evenings and be authorized to work in the US.

Qualifications

• Bachelor’s Degree in Business Administration, Finance, Economics or Accounting preferred.
• 3 months to 1 year of relevant experience or training, or equivalent combination of education and experience (work or internship).
• Flexibility in working early morning or late evenings as necessary.
• Excellent communication skills, able to communicate clearly and concisely, both verbally and in writing.
• Ability to multi-task a variety of responsibilities and understands the importance of prioritizing.
• Intermediate Excel skills or willingness to learn (pivot tables, VLOOKUP, IF functions, etc.).
• Professional appearance.
• Must be authorized to work in the US for any employer.

Responsibilities

• Participate in assigned rotations that may include Reconciliations, Deliveries, Trade Platform Support, Customer Service, and any other teams within Operations.
• Assist the immediate supervisor with various administrative tasks to support team operations, as directed; may also be assigned special projects.
• Assist various Operations teams in documenting policies and procedures as needed.
• Process various fees and assist with billing as needed.
• Ensure accurate and timely responses to all inquiries pertaining to defined projects and requests by all relevant customers, brokers, internal and external liaisons.
• Work closely with peers in Operations, Legal, Compliance, Treasury, Front Office, or other department as it pertains to special projects throughout the firm.
• With minimal supervision, complete tasks as they are assigned and ensure accuracy and timeliness.
• Support innovative processes to ensure Operational departments are being utilized to their full potential.
• Able to make decisions and solve problems by identifying and posing solutions.
• Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices.
• Enforce and adhere to StoneX corporate culture and employee policies.
• Maintain prompt and regular attendance.

Skills

Excellent communication

Multi-tasking

Adaptability

PC proficiency

Education

Bachelor’s Degree in Business Administration, Finance, Economics or Accounting

Tools

MS Office

Excel

Word

Outlook

Access

Job description

Overview

Connecting clients to markets – and talent to opportunity.

With 5,4 0 0 + employees and over 80,000 institutional, commercial, and payment s clients, we operate from more than 8 0 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Business Segment Overview

Corporate:

Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Primary Accountabilities/Responsibilities:

• Participate in assigned rotations that may include Reconciliations, Deliveries, Trade Platform Support, Customer Service, and any other teams within Operations.
• Assist the immediate supervisor with various administrative tasks to support team operations, as directed; may also be assigned special projects.
• Assist various Operations teams in documenting policies and procedures as needed.
• Process various fees and assist with billing as needed.
• Ensure accurate and timely responses to all inquiries pertaining to defined projects and requests by all relevant customers, brokers, internal and external liaisons.
• Work closely with peers in Operations, Legal, Compliance, Treasury, Front Office, or other department as it pertains to special projects throughout the firm.
• With minimal supervision, complete tasks as they are assigned and ensure accuracy and timeliness.
• Support innovative processes to ensure Operational departments are being utilized to their full potential.
• Able to make decisions and solve problems by identifying and posing solutions.
• Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices.
• Enforce and adhere to StoneX corporate culture and employee policies.
• Maintain prompt and regular attendance.

Qualifications

Job Requirements: (such as educational degrees, professional licenses, years of experience, industry experience, software skills, interpersonal skills, etc.)

• Bachelor’s Degree in Business Administration, Finance, Economics or Accounting preferred.
• 3 months to 1 year of relevant experience or training, or equivalent combination of education and experience (work or internship).
• Flexibility in working early morning or late evenings as necessary.
• Excellent communication skills, able to communicate clearly and concisely, both verbally and in writing.
• Ability to multi-task a variety of responsibilities and understands the importance of prioritizing.
• Intermediate skills in personal computer operation; word processing, spreadsheet and specialty software programs; Knowledge of MS Office (Word, Excel, Outlook, Access).
• Intermediate excel skills or willingness to learn (pivot tables, VLOOKUP, IF functions, etc.).
• Professional appearance.
• Must be authorized to work in the US for any employer.

This onsite role in Chicago, IL offers compensation typical for entry-level financial services positions in the region.

Hiring Salary Range $60,000 - $65,000 (Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity and alignment with market data.) Subject to business performance and recommendations of management, this role may be eligible to participate in an incentive compensation plan. This compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position, is offered.