Associate General Manager

Broad River Retail; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Performance based bonus potential

Medical, dental, vision, and life insurance options

Paid time off and 401K matching contribution

Employee discount (40%)

Job summary

Broad River Retail in Charlotte, North Carolina, seeks an Associate General Manager who will drive sales results and lead a team of over 10 consultants. This role involves hands-on sales leadership, coaching, and ensuring high standards in customer experience and showroom operations.

The ideal candidate is passionate about retail, energetic, and accountable, with experience in managing sales teams. Benefits include medical, dental, vision insurance, and performance-based bonuses.

Qualifications

• Experience in retail management with a focus on sales performance.
• Ability to recruit, hire, and retain top talent.
• Strong communication and leadership skills.

Responsibilities

• Lead a team of 10+ Home Furnishing Consultants.
• Drive sales and customer experience in-store.
• Implement processes and policy standards across locations.

Skills

Retail leadership

Sales performance

Coaching

Team management

Job description

AT A GLANCE

The Associate General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands‑on Retail Sales Leader to drive results, assist in leading a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership.

DAY IN THE LIFE AS THIS MEMORY MAKER

• Champions our Mission, Values, and Customer Beliefs
• Assists in leading sales activities and initiatives
• Oversees the consistent implementation of processes and policy standards across stores
• Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
• Recruiting, hiring, and retaining top talent
• Be a hands‑on, energetic sales leader with a passion for retail
• Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
• Organize multiple competing priorities while meeting deadlines

WORKPLACE ENVIRONMENT

• This is an in‑store position that is primarily performed on the sales floor and customer‑facing.
• Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
• Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS & BENEFITS:

• Salary is based on numerous factors, including experience, knowledge and skill.
• Performance based bonus potential.
• Medical, dental, vision, and life insurance options
• Paid time off and 401K matching contribution
• Employee discount (40%) at BRR locations
• Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU:

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.