Associate Field Service Representative

Eaton Corporation; Appleton (WI); On-site; USD 56,000 - 83,000; Full time

Benefits offered by this job

Overtime pay

Travel premiums

Tuition assistance

Lead program bonus

Company toolkit

Phone

Career growth

Branch network

Job summary

Eaton Corporation's ES AMER ESS division in Appleton, WI is seeking an Associate Field Service Representative to install, startup, maintain, repair, and modify electrical power distribution equipment across customer sites.

The role requires a valid driver's license, willingness to travel, and flexibility to work nights or weekends. Expected annual salary ranges from $56,000 to $83,000 with final offers based on qualifications and experience.

Qualifications

• High school diploma or higher required.
• US work authorization required.
• Within 50-mile radius of Appleton; active-duty military exempt.

Responsibilities

• Install, startup, maintain, repair, and modify electrical power distribution equipment.
• Assist office personnel and field service team with tasks.
• Help with shipping and receiving.
• Perform warehousing and material handling.
• Prepare materials, test equipment, and tools for jobs.
• Manage stock and special order inventory.
• Maintain records and data entry for reports.

Skills

Computer skills

Electrical safety

Customer service

Driver's license

Flexible hours travel

Safety program compliance

Background checks

Physical fitness

Education

High School Diploma or higher

2-year technical degree

Job description

Eaton’s ES AMER ESS division is currently seeking an Associate Field Service Representative in Appleton, WI.

Expected annual salary: $56,000 – $83,000.

Salary is a general guideline; final offer based on qualifications.

This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license and satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.

Responsibilities

• Provide field service assistance by performing installation, startup, maintenance, repair, and modification of electrical power distribution equipment.
• Assist office personnel and field service team with assigned tasks.
• Help with shipping and receiving.
• Perform warehousing and material handling.
• Prepare materials, test equipment, and tools for jobs.
• Manage stock and special order inventory.
• Maintain records and perform data entry for reports.

Benefits

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship, and safety training.
• Company toolkit and phone.
• Tuition assistance.
• Lead program with bonus pay.
• Opportunities across 32 service branches.

Skills

• Proficient computer skills.
• Knowledge of safety precautions for electrical/electronic equipment.
• Ability to provide service and represent company interests in customer relationships.
• Valid driver’s license for fleet vehicle operation.
• Work variable hours, including nights and weekends, and travel within district/state/region/country.
• Complete and maintain compliance with Eaton’s safety program and policy.
• Pass periodic background and drug screenings.
• Physical tasks: stand, walk, stoop, squat, kneel, lift/carry up to 50 lbs, push/pull up to 50 lbs.

Basic Qualifications

• High School Diploma or higher.
• Work in the US without corporate sponsorship now or in future.
• Within 50‑mile radius of Appleton; active‑Duty military exempt.

Preferred Qualifications

• 2‑year technical degree or similar military training experience.
• Minimum 2 years electrical or mechanical industry experience.
• Experience in basic testing and servicing electrical distribution systems.
• Forklift or industrial equipment operation.
• Wiring diagram reading and schematic understanding.
• Proficiency with hand and power tools.
• Work well under time constraints and in stressful situations.
• Collaborate effectively with team.
• Problem‑solving and logical thinking skills.
• Valid TWIC card.
• Valid driver’s license.

Equal Employment Opportunity

Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based on job‑related reasons regardless of protected status.