Associate, Field Deployment Operations

RADAR; Canby (OR); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Equity

Medical coverage

Dental coverage

Life and disability benefits

401(k) plan

Flexible time off

Paid parental leave

Job summary

RADAR is seeking a Deployment Associate to own the end-to-end deployment lifecycle for a store portfolio within the region. You will coordinate with external partners, oversee installations from start to finish, and perform final QA sign-off to ensure Radar standards are met.

The role emphasizes collaboration with Deployment Leads and cross-functional teams, with a focus on thorough documentation, ongoing training, and adherence to safety and procedures.

Qualifications

• Some experience in technology deployment or a related field, preferably within retail environments.
• Basic understanding of hardware installations and technical troubleshooting.
• Strong attention to detail and commitment to quality.
• Ability to work well in a team and follow directions from senior team members.
• Good communication skills, both verbal and written.
• Willing to learn and adapt to new technologies and procedures.
• Ability to multitask and work in a dynamic environment.

Responsibilities

• Deployment Operations: Coordinate with external partners and stakeholders to align tasks, timelines, and requirements for upcoming installations; collaborate with Deployment Lead and Operations/Support teams to complete stores efficiently and to Radar standards; provide input on deployment procedures to improve workflows.
• Quality Assurance: Conduct installation quality checks remotely and on-site to ensure Radar standards; document issues and track resolution; ensure deployment activities follow procedures.
• Training and Development: Participate in trainings on RADAR technology and deployment procedures; develop technical skills through hands-on experience; assist in training new Deployment Associates and vendor partners; contribute to documenting procedures and updates.
• Safety and Compliance: Follow safety protocols during installations; ensure compliance with company policies and regulatory requirements; report safety incidents or compliance issues promptly.

Job description

About the Job

The Deployment Associate at Radar plays a critical role in the successful deployment of RADAR technology in retail stores. A successful candidate will possess a combination of technical skills, attention to detail, and the ability to work effectively as part of a team.

Deployment Associates at Radar are responsible for the end‑to‑end deployment lifecycle of a store portfolio within their region. This isn’t a handoff role. You’ll oversee your stores from start to finish: from coordinating with external partners before a technician sets foot on site, to ensuring the installations are completed on schedule, and completing a final QA assessment and sign‑off.

Responsibilities

Deployment Operations:

• Pre‑Installation Coordination: Communicate with external partners and stakeholders to ensure alignment on tasks, timelines, and requirements for upcoming installations.
• Project Execution: Collaborate with the Deployment Lead, as well as Operations and Support teams, to ensure stores are completed efficiently and in line with Radar standards.
• Feedback Loop: Serve as an invaluable resource to field crews, providing input and feedback on deployment procedures to improve our workflows.

Quality Assurance

• Conduct Checks: Perform quality checks on installations, both remotely and in‑person, to confirm they meet Radar’s standards.
• Document Findings: Keep detailed records of any issues encountered and track them through resolution.
• Process Adherence: Ensure all deployment activities closely follow established procedures and guidelines.

Training and Development

• Participate in training sessions to deepen understanding of RADAR technology and deployment procedures.
• Skill Development: Continuously develop technical skills through hands‑on experience and training.
• Knowledge Sharing: Assist in training new Deployment Associates, vendor partners, and other team members involved in the deployment process by sharing knowledge and best practices.
• Documentation: Contribute to documenting procedures and guidelines, and assist with ongoing revisions and improvements to the documentation.

Safety and Compliance

• Follow Safety Protocols: Adhere to all safety standards and protocols during installations to ensure a safe working environment.
• Compliance Checks: Ensure all installations comply with company policies and regulatory requirements.
• Incident Reporting: Report any safety incidents or compliance issues to the Deployment Lead immediately.

Required

• You have some experience in technology deployment or a related field, preferably within retail environments.
• You have a basic understanding of hardware installations and technical troubleshooting.
• You have strong attention to detail and commitment to quality.
• You are able to work well in a team and follow directions from senior team members.
• You have good communication skills, both verbal and written.
• You are willing to learn and adapt to new technologies and procedures.
• You are able to multitask and work in a dynamic environment.

Preferred

• You have previous experience with RFID technology.
• You are willing to work weekends, nights, and holidays, as needed.

First 30 Days

• Learn about Radar’s mission, history, and technology.
• Meet key team members and understand their roles.
• Participate in training sessions on RADAR technology and deployment procedures.
• Assist in a few deployment projects under the guidance of senior team members.

First 60 Days

• Take a more active role in deployment projects, handling installation tasks independently.
• Continue learning from senior team members and asking questions.
• Start identifying areas for personal improvement and seek feedback from the Deployment Operations Leads and peers.
• Communicate with team members to walk through resolutions and manage escalations.

First 90 Days

• Begin taking ownership of your assigned store portfolio by completing tasks, managing quality assurance, and ensuring installations meet Radar’s standards.
• Participate in team meetings and contribute ideas for improving deployment processes.
• Contribute to improving deployment processes and documentation.
• Evaluate personal progress and set goals for the future with input from the Deployment Operations Leads.

Compensation & Benefits

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $75,000–$100,000. Individual pay is determined by work location and additional factors, including job‑related skills, experience and relevant education or training.

You will also be eligible to receive other benefits including equity, comprehensive medical and dental coverage, life and disability benefits, 401(k) plan, flexible time off, and paid parental leave.

The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.