Associate Field Applications Engineer - LiDAR & AI Data Prep

Seyond; Sunnyvale (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Paid parental leave

Wellness reimbursement

Career growth opportunities within a全球

Job summary

Seyond is seeking a motivated Associate Field Application Engineer to support our engineering and operations teams. This is an hands-on, entry-level technical role involving technical support, client interactions, equipment testing, quality assurance, deployment preparation, and AI datapreparation.

You will assist clients and field engineers with troubleshooting hardware, software, networking, and system issues, perform QA checks, test systems, and document results while learning LiDAR solutions

Qualifications

• Excellent verbal and written communication skills and strong customer-service focus.
• Comfortable working with computers, networking and electronic equipment.
• Able to work within a Linux environment.
• Familiarity with test script writing is a plus.

Responsibilities

• Assist clients and field engineers with troubleshooting hardware, software, networking, and system issues.
• Prepare and perform initial QA checks on equipment and materials for deployments.
• Test systems and equipment under various scenarios for accuracy, reliability and compliance.
• Inspect, test, troubleshoot, and document RMA/returned equipment.
• Provide remote technical support to customers and field personnel.
• Document testing results and troubleshooting activities.
• Label and annotate 3D point-cloud data used for AI/ML training.
• Review labeling for accuracy and quality.

Skills

Verbal and written communication

Customer service

Attention to detail

Problem solving

Hands-on

Willingness to learn

Education

Engineering/CS/IT/Electronics degree or equivalent

Tools

Linux

Job description

Seyond is seeking a motivated Associate Field Application Engineer to support our engineering and operations teams. This is an hands-on, entry-level technical role involving technical support, client interactions, equipment testing, quality assurance, deployment preparation, and AI datapreparation.

You will assist clients and field engineers with troubleshooting hardware, software, networking, and system issues, perform QA checks, test systems, and document results while learning LiDAR solutions