Associate Family Team Conference Facilitator

Northsidecenter; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Northside Center for Child Development in New York, NY, is seeking an entry-level Staff, Programs – Associate Family Team Conference Facilitator (AFTCF) to coordinate structured conferences bringing families, child welfare staff, and service providers together to develop safety-focused plans.

The role emphasizes neutral facilitation, ensuring families are engaged, respected, and empowered throughout the process, with growth opportunities in child welfare, social services, or family advocacy.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related human service field.
• 1–2 years experience with families and children.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Word)

Responsibilities

• Prepare and generate monthly reports to track conference due dates.
• Schedule all required conferences for assigned families.
• Facilitate conferences aligned with planning objectives.
• Document all conferences accurately and upload records within 48 hours.

Skills

Engagement with families

Interpersonal skills

Team collaboration

Crisis communication

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

OBJECTIVES

Reporting to the Director of Programs, the Staff, Programs – Associate Family Team Conference Facilitator (AFTCF) is responsible for coordinating and guiding structured meetings that bring together families, child welfare staff, and service providers to collaboratively develop safety-focused plans that support children’s well-being and promote family stability. The AFTCF serves as a neutral facilitation, ensuring that families are meaningfully engaged, respected, and empowered throughout the process. This is an entry-level to early-career role ideal for professionals seeking experience in child welfare, social services, or family advocacy.

DUTIES AND RESPONSIBILITIES

1. Prepare and generate monthly reports to track due dates for all required conferences.


2. Schedule all required conferences for families assigned to the team in accordance with established timelines.


3. Facilitate conferences in alignment with the designed planning conference type and specific objectives.


4. Complete accurate and timely documentation of all conferences and upload required records into the system within 48 hours.

SPECIFIC SKILLS

• Ability to engage effectively and professionally with families and children in crisis situations.


• Strong interpersonal skills with the ability to work undependably and as part of a team.


• Demonstrated ability to build rapport and support families in discussing sensitive and confidential matters.

CORE COMPETENCIES

• Excellent work ethic


• Commitment to working in a mission-driven organization.


• Demonstrated personal ethics and values.


• Cross-team collaboration and cooperation


• Team player who works well with a diverse group of people.

QUALIFICATIONS

• Bachelor’s degree in Social Work, Psychology, or related human service field.


• Minimum of one (1) to two (2) years of experience working with families and children.


• Proficiency in Microsoft Office applications, Excel, PowerPoint, and Word – Required.

COMPENSATION AND BENEFITS

Salary commensurate with experience. Northside offers a competitive salary and benefits package.

Salary: $45,000 - $55,000.

ABOUT NORTHSIDE

Northside Center for Child Development serves more than 5,500 children and families across New York City each year through high-quality, outcome-driven behavioral health, early childhood education, and enrichment services. With over $34 million in annual funding, Northside provides the comprehensive support children and families need to overcome adversity, build resilience, and pursue their dreams.

Founded in 1946 in Harlem, Northside has been a cornerstone of the community for eight decades, leading the way in integrating education and mental health to support children’s development. Several of Northside’s innovative programs were the first of their kind in Harlem, setting standards of care that continue to influence social service agencies throughout the United States today.

Northside’s founders, Drs. Kenneth B. and Mamie Phipps Clark, were renowned, pioneering psychologists whose groundbreaking research was instrumental in the 1954 Brown v. Board of Education landmark Supreme Court decision that declared school segregation unconstitutional. Their belief in the worth, dignity, and potential of every child continues to guide Northside’s mission and inspire its work today. Northside is driven by its vision and principle, \"Each Child…First Chance.\"

For more information on Northside Center for Child Development, please visit www.northsidecenter.org.