Associate Family Team Conference Facilitator

Northside Center; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Northside Center is seeking an Associate Family Team Conference Facilitator to coordinate meetings with families and service providers in New York. This entry-level role focuses on supporting children's well-being and promoting family stability. Candidates should possess a Bachelor’s degree in Social Work, Psychology, or a related field, along with strong interpersonal skills and experience working with families in crisis. The position offers a competitive salary and benefits package.

Qualifications

• Minimum of one to two years of experience working with families and children.
• Ability to effectively engage with families in crisis situations.
• Demonstrated ability to build rapport and support families.

Responsibilities

• Coordinate and guide structured meetings for families and service providers.
• Prepare monthly reports to track conference due dates.
• Complete documentation of all conferences within 48 hours.

Skills

Interpersonal skills

Effective engagement with families

Team collaboration

Education

Bachelor’s degree in Social Work, Psychology, or related field

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Associate Family Team Conference Facilitator

OBJECTIVES

Reporting to the Director of Programs, the Staff, Programs – Associate Family Team Conference Facilitator (AFTCF) is responsible for coordinating and guiding structured meetings that bring together families, child welfare staff, and service providers to collaboratively develop safety-focused plans that support children’s well-being and promote family stability. The AFTCF serves as a neutral facilitator, ensuring that families are meaningfully engaged, respected, and empowered throughout the process. This is an entry-level to early-career role ideal for professionals seeking experience in child welfare, social services, or family advocacy.

DUTIES AND RESPONSIBILITIES

• Prepare and generate monthly reports to track due dates for all required conferences.
• Schedule all required conferences for families assigned to the team in accordance with established timelines.
• Facilitate conferences in alignment with the designed planning conference type and specific objectives.
• Complete accurate and timely documentation of all conferences and upload required records into the system within 48 hours.

SPECIFIC SKILLS

• Ability to engage effectively and professionally with families and children in crisis situations.
• Strong interpersonal skills with the ability to work independently and as part of a team.
• Demonstrated ability to build rapport and support families in discussing sensitive and confidential matters.

CORE COMPETENCIES

• Commitment to working in a mission-driven organization.
• Demonstrated personal ethics and values.
• Cross-team collaboration and cooperation.
• Team player who works well with a diverse group of people.

QUALIFICATIONS

• Bachelor’s degree in Social Work, Psychology, or related human service field.
• Minimum of one (1) to two (2) years of experience working with families and children.
• Proficiency in Microsoft Office applications, Excel, PowerPoint, and Word – Required.

COMPENSATION AND BENEFITS

Salary commensurate with experience. Northside offers a competitive salary and benefits package.