Associate ERP Analyst — Dynamics 365 BC, Optimize Ops

Freeze-Dry Foods LLC.; American Fork (UT); On-site; USD 65,000 - 85,000; Full time

Job summary

Freeze-Dry Foods LLC. in American Fork, UT seeks an Associate ERP Analyst to support and optimize Microsoft Dynamics 365 Business Central.

You will bridge business needs and technology, configuring the system, assisting end users, and driving data-driven improvements across manufacturing, inventory, finance, and sales. You will analyze requirements, implement configurations, develop documentation, and support integrations (EDI, APIs).

Qualifications

• 2+ years experience supporting ERP systems in a business analyst, or similar role.
• Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.
• Experience creating reports using SQL, Power BI, or similar reporting tools.
• Experience troubleshooting application, data, and integration issues.
• Project management experience preferred.
• Strong organizational skills with ability to manage multiple priorities simultaneously.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience with EDI, APIs, and third-party integrations.
• Bachelor's degree in information technology, or a related field is preferred.

Responsibilities

• Administer, maintain, and optimize the Business Central environment, including user security, permissions, configurations, and system settings.
• Serve as a primary point of contact for Business Central support, troubleshooting system issues and providing timely resolution to end users.
• Analyze business requirements and recommend system configurations, enhancements, and process improvements.
• Develop and maintain system documentation, process flows, user guides, and standard operating procedures.
• Collaborate with cross-functional teams to improve processes spanning manufacturing, inventory control, warehousing, purchasing, sales, and finance.
• Lead efforts to improve user adoption and promote ERP best practices.
• Participate in the design, testing, implementation, and support of ERP integrations, including EDI, APIs, and third-party applications.
• Coordinate with vendors, consultants, and internal stakeholders on system upgrades, enhancements, and technology initiatives.
• Plan, test, and deploy ERP updates, patches, customizations, and migrations following established change management processes.
• Assist with ERP-related projects, system implementations, and continuous improvement initiatives.
• Conduct regular audits to ensure data integrity, security, compliance, and adherence to business standards.
• Develop and deliver user training programs, workshops, and documentation for new processes and system functionality.
• Promote data standards and best practices throughout the organization.
• Other duties as assigned

Education

Bachelor's degree in information technology

Tools

SQL

Power BI

EDI

APIs

Third-party integrations

Job description

Freeze-Dry Foods LLC. in American Fork, UT seeks an Associate ERP Analyst to support and optimize Microsoft Dynamics 365 Business Central.

You will bridge business needs and technology, configuring the system, assisting end users, and driving data-driven improvements across manufacturing, inventory, finance, and sales. You will analyze requirements, implement configurations, develop documentation, and support integrations (EDI, APIs).