Associate Engineer

Insight Enterprises, Inc.; Hanover Park (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Insight Enterprises, Inc. is seeking an on-site hardware and systems technician for our Fort Worth, TX office. You will install, modify, repair, test, and service hardware, peripherals, and networked equipment for internal teams and clients on site.

You will diagnose problems, perform efficient repairs, and complete all service documentation to ensure accurate billing and smooth returns. The role emphasizes hands-on problem solving and opportunities for growth within a Fortune 500, people-first

Qualifications

• Bachelor’s degree or 3–4 years related experience or equivalent.
• Experience with LANs, WANs, PCs, messaging and server software.
• Ability to automate tasks with basic scripting.

Responsibilities

• Install, modify, repair, test, and service systems and equipment.
• Repair hardware and peripherals; identify problems and resolve efficiently.
• Install and test system hardware at customer sites.
• Complete service call documentation for billing and returns.
• Support internal teammates and client sites on site.
• Pursue continuous learning and advancement opportunities.

Skills

LANs/WANs

PC/server software

Scripting basics

Education

Bachelor's degree

Equivalent experience

Job description

Hanover Park, IL, US, 11111

Requisition Number: 105090

Location: This role is fully onsite in our Fort Worth, TX office

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people‑first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

• Perform installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limited to: hardware and peripherals; software configuration; voice, video and data cabling systems; and networks. We will count on you to service both internal Insight teammates, as well as clients on site.
• Perform necessary hardware and peripheral repairs. This includes, but is not limited to, identifying the problem and determining the most efficient and cost effective way to resolve the problem, keeping customer downtime to a minimum.
• Install and test system hardware at customer site. This includes, but is not limited to, setting up the hardware, testing the hardware to make sure it is working, identifying system hardware problems and following any special instructions.
• Complete all required documentation involved in a service call to ensure accurate billing, and timely return of defective products/parts, with respect to warranty or contract. This includes completion of required Insight and vendor paperwork, preparing defective product or parts for return to vendor, and promptly returning defective products/parts and paperwork according to Insight policies and procedures.
• Identify system hardware problems and determine the most efficient and cost effective way of resolving the problem.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor’s degree (BA/BS) from four‑year college or university or 3-4 years related experience and/or training; or equivalent combination of education and experience.
• LANs, WANs, Personal Computers, messaging and server software applications experience required.
• Cable plants, network services, email, bulletin boards, and CD-ROM libraries needed.
• Ability to automate tasks using basic scripting techniques required.

What you can expect

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some of the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position:

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.