Associate Engineer

Securitas Technology; Denver (CO); Remote; USD 70,000 - 100,000; Full time

Job summary

Securitas Healthcare is seeking an Associate Engineer to support RTLS deployments across hospitals in the US Midwest from a home base. You will travel to client sites for on-site professional services, system configuration, and training, ensuring operational readiness of deployed solutions.

The role requires working in healthcare environments, coordinating with facilities staff, and adapting to travel schedules. Strong technical troubleshooting and customer-service skills are essential.

Qualifications

• Minimum high school diploma or GED required.
• 1+ years in electronic/software networking field.
• Valid driver’s license with no restrictions.
• Associate degree in electronics or networking.
• Hands-on testing equipment experience.
• Willing to travel extensively for field service.
• Experience training customers on solutions.
• Ability to lift up to 50 lbs; 75 lbs in some cases.
• Climb ladders and work overhead as needed.
• Self-motivated and able to work independently.

Responsibilities

• Represent the company in hospital environments during onsite work.
• Install, configure, and commission new systems per procedures.
• Troubleshoot, repair, or replace customer equipment at sites.
• Perform facility surveys to assess usability of products.
• Provide training to facility staff on operation and maintenance.
• Prepare reports, complete checklists, and manage expenses.
• Attend construction meetings to ensure proper installation.
• Adapt to flexible hours per customer needs.
• Maintain strong customer service and clear communication.
• Arrive on site on time and manage work within schedules.
• Work independently and stay self-directed on projects.

Skills

Electronic Engineering

Software Engineering

Networking

Field service travel

Customer solution training

Education

High School Diploma or GED

Associate Degree in Electronics or Networking

Tools

Network Cable Testers

Digital Multi-Meters

Spectrum Analyzers

RF Watt Meters

Job description

About The Company

Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect people, use their assets efficiently, and understand their operations for a caring and healing environment.With deep roots in healthcare and a commitment to our customers’ long-term success, we are proud to work with over 15,000 providers worldwide across the care continuum. For more information, visit us at securitashealthcare.com. We need the best people to help us deliver on that mission. People who are inspired by our vision. People with individual imaginations, perspectives, and experiences. People who don’t just join us but add to us.

Position Summary

The employee will be based from their home and primarily support the Midwest region of the US with flight travel to other locations as needed. Will drive or fly to customer locations to provide on-site Professional Services and support to clients using Securitas Healthcare products. Will be responsible for the supporting services to deploy a RTLS system in the Acute Care Market. Understanding of network connectivity and software configuration troubleshooting will also be necessary.

Essential Functions

• Represent the company during onsite working hours in a hospital environment. Work included will be mostly on the PC but long working hours on your feet will be required.
• Install, configure, and commission new systems by following company procedures and processes
• Perform service work at customer sites including troubleshooting, repair, or replacement of customer equipment
• Complete facility site surveys to determine usability for products manufactured and/or sold by the Company
• Provide training to facility personnel to show the correct operation and maintenance of installed equipment
• Perform administrative duties including writing facility visit reports, completing service or post installation checklists, creating and submitting expense reports, and maintaining accurate inventory of equipment and parts on company vehicle
• Attend construction meetings when needed to help ensure that installations that are part of a new construction or renovation project go as planned
• Ability to work flexible hours according to customer requirements
• This is a customer facing role. The candidate must have strong customer service skills in order to clearly communicate with the customer and colleagues in the field and at the office in order to ensure that customers are satisfied following each project.
• Must have time management skills in order to arrive at sites when planned and to finish all work in the time allotted for each project.
• This position will require a self-motivator who works well independently

Required Qualifications

• High School Diploma or GED
• 1+ years of experience with Electronic Engineering, Software Engineering, Networking, or related field
• Valid Driver’s License with no restrictions
• An Associate Degree in Electronics, Networking,or a related field
• Hands-on experience using test equipment such as Network Cable Testers,Digital Multi-Meters, Spectrum Analyzers, and RF Watt Meters
• Previous experience with field service work requiring extensive travel
• Experience with customer solution training
• Required to lift up to 50 lbs. 75lbs may be required in some instances
• Required to climb and stand on ladders, sometimes for extended periods of time
• Required to work with tools while reaching above your head for extended periods of time

To Excel

• Understanding of basic electronics concepts is beneficial.
• Strong organizational and time management skills are a plus.
• Manufacturing experience a plus, but we are open to training enthusiastic individuals with transferable skills.

Job Title: Associate Engineer

Supervisor’s Title: Program Manager

Department Name: PSO

FLSA: Non-Exempt, Full Time

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Reasonable accommodations will be made upon request to ensure qualified individuals with disabilities can perform the essential functions of this job.