Associate Engagement Manager

Dataiku; United States; Remote; USD 85,000 - 90,000; Full time

Job summary

Join a forward-thinking company at the forefront of the AI revolution! As an Associate Engagement Manager, you will play a crucial role in ensuring clients maximize their use of an innovative data platform. With responsibilities ranging from managing client relationships to leading service delivery teams, you will be pivotal in driving successful implementations. This role offers the chance to work remotely across the United States, providing flexibility while you contribute to the exciting evolution of AI. If you're passionate about data science and eager to make an impact, this opportunity is tailored for you.

Benefits

Stock Options

Medical, Dental, and Vision Plans

401k Company Match

Paid Vacations and Sick Leave

Flexible Spending Accounts

Paid Parental Leave

Employer Paid Disability Coverage

Qualifications

• 0-1 years of experience leading projects.
• Excellent understanding of project management methodologies.
• Ability to manage risks and customer expectations.

Responsibilities

• Manage client relationships and oversee implementation.
• Lead service delivery team and manage conflicts.
• Facilitate discussions on infrastructure sizing.

Skills

Project Management

Communication Skills

Data Science

Cross-functional Collaboration

Education

Bachelor’s in STEM

Master's in Computer Science

Tools

Project Management Software

Job description

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations, from advanced analytics to Generative AI.

Dataiku is looking for an Associate Engagement Manager to join the team. The ideal candidate is an energetic individual who is passionate about deploying big data technologies and using data science to solve business problems, and who will efficiently help customers drive their projects to get the most out of Dataiku.

As a part of the Customer team, the Associate Engagement Manager is responsible for driving smooth client implementations of our product with our customer base. It requires skilled coordination of the deployment, training, and adoption of best practices, positioning users to derive the maximum value from the software, contributing to their data-driven operational success. This role can sit anywhere remotely within the mainland United States.

How you'll make an impact

• Manage client relationship, needs, and oversee implementation services estimation, delivery, and controls.
• Lead the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Manage sizing, contracts, finances, and budgets while balancing costs and controls
• Assess customer feedback and refine products and service offerings with internal owners and providers.
• Facilitate and guide discussions on the infrastructure sizing, positioning, and architectural implementation of capabilities with engineering and data science leads
• Prioritize and schedule work based on company KPIs and multiple team’s capacity and availability.
• Iterate on and help evolve the product lifecycle workflow and capabilities and coordinate release coordination.

What you’ll need to be successful

• Have 0-1 years of experience leading cross-team and-or cross-functional projects.
• Are organized, ambitious, and take ownership when relevant and delegate as needed.
• Have a Bachelor’s in a STEM degree or Project Management program, Military experience, or equivalent years of experience in a related field
• Have an excellent understanding and practical experience with modern project management methodologies and software engineering processes.
• Have excellent communication skills.
• Can demonstrate familiarity with the concepts of managing portfolios - estimating, time management, prioritization, customer expectations.
• Thrive in the building and iteration of efficient processes.
• Can identify, manage, and mitigate risk, contingencies, reporting, and operations.
• Can leverage lessons learned to feedback and improve process and best practices.
• Can highly collaborate with partners, architects, consultants, third-party sellers, and customers.

What will make you stand out

• Experience working in a fast-paced, startup environment
• Master's Degree in Computer Science or STEM degree program or equivalent combination of skills and experience.

Compensation and Benefits

The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program.

Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.

US only national base pay ranges

$85,000 - $90,000 USD

What are you waiting for!

At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page .

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: [e-mail]

Protect yourself from fraudulent recruitment activity

Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activityhere.

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