Associate Engagement Manager

The Rundown AI, Inc.; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking an Associate Engagement Manager to enhance client implementations of data-driven solutions. In this dynamic role, you'll manage client relationships, oversee project delivery, and collaborate with cross-functional teams to ensure the successful deployment of cutting-edge technologies. The ideal candidate is organized, ambitious, and possesses strong communication skills, thriving in a fast-paced environment. This position offers the flexibility of remote work within the mainland United States, making it an exciting opportunity for those passionate about leveraging data science to drive business success.

Qualifications

• 0-1 years of experience in leading projects.
• Excellent understanding of project management methodologies.

Responsibilities

• Manage client relationships and oversee implementation services.
• Lead the service delivery team and ensure efficient processes.

Skills

Project Management

Communication Skills

Time Management

Risk Management

Cross-Functional Collaboration

Education

Bachelor's in STEM

Project Management Certification

Tools

Project Management Software

Job description

Dataiku is looking for an Associate Engagement Manager to join the team. The ideal candidate is an energetic individual who is passionate about deploying big data technologies and using data science to solve business problems, and who will efficiently help customers drive their projects to get the most out of Dataiku.

As a part of the Customer team, the Associate Engagement Manager is responsible for driving smooth client implementations of our product with our customer base. It requires skilled coordination of the deployment, training, and adoption of best practices, positioning users to derive the maximum value from the software, contributing to their data-driven operational success. This role can sit anywhere remotely within the mainland United States.

How you'll make an impact

• Manage client relationship, needs, and oversee implementation services estimation, delivery, and controls.
• Lead the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Manage sizing, contracts, finances, and budgets while balancing costs and controls
• Assess customer feedback and refine products and service offerings with internal owners and providers.
• Facilitate and guide discussions on the infrastructure sizing, positioning, and architectural implementation of capabilities with engineering and data science leads
• Prioritize and schedule work based on company KPIs and multiple team’s capacity and availability.
• Iterate on and help evolve the product lifecycle workflow and capabilities and coordinate release coordination.

What you’ll need to be successful

• Have 0-1 years of experience leading cross-team and-or cross-functional projects.
• Are organized, ambitious, and take ownership when relevant and delegate as needed.
• Have a Bachelor’s in a STEM degree or Project Management program, Military experience, or equivalent years of experience in a related field
• Have an excellent understanding and practical experience with modern project management methodologies and software engineering processes.
• Have excellent communication skills.
• Can demonstrate familiarity with the concepts of managing portfolios - estimating, time management, prioritization, customer expectations.
• Thrive in the building and iteration of efficient processes.
• Can identify, manage, and mitigate risk, contingencies, reporting, and operations.
• Can leverage lessons learned to feedback and improve process and best practices.
• Can highly collaborate with partners, architects, consultants, third-party sellers, and customers.

What will make you stand out

• Experience working in a fast-paced, startup environment
• Project Management/Scrum certifications (CAPM, PMP, etc).
• Master's Degree in Computer Science or STEM degree program or equivalent combination of skills and experience.

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