Associate Email Designer and Producer - Card Content

JPMorgan Chase; New York (NY); On-site; USD 65,000 - 100,000; Full time

Job summary

JPMorgan Chase in the United States is seeking an Email Designer/Producer to design and build email campaigns using standardized templates in Stensul and custom modules in Figma, partnering with Content, Marketing, and Design teams to deliver brand-aligned, accessible communications on time.

You will help improve production workflows, support testing and refreshes, and ensure emails are visually engaging, responsive, and compliant with brand guidelines.

Qualifications

• 2+ years of experience in email and/or web design (or equivalent experience)
• Experience with Stensul and Figma (or similar email and design platforms)
• Highly organized and detail-oriented; able to manage multiple projects with multiple collaborative teams and deliver under tight deadlines
• Strong visual design skills and understanding of email best practices, accessibility, and responsive design
• Excellent communication and collaboration skills

Responsibilities

• Design and build email modules and customer marketing emails in Stensul and Figma, using established templates and guidelines
• Collaborate with Content, Marketing, and Design to help ensure emails are visually engaging, brand-compliant, and accessible
• Upload, organize, and manage assets for email campaigns
• Contribute to ongoing improvements to email production processes and workflows
• Support periodic content refreshes, reviews, and A/B testing for email communications
• Partner with teammates to follow and reinforce best practices in email design and production
• Perform other duties as assigned, including photo adjustments and minor copy edits

Skills

Email design

Web design

Stensul

Figma

Accessibility

Collaboration

Attention to detail

Tools

Stensul

Figma

Job description

As an Email Designer Producer in Card and Connected Commerce Content, you design and build email campaigns using standardized templates in Stensul and custom modules in Figma. You partner with Content, Marketing, and Design teams to deliver brand-aligned, accessible communications on time and to standard. You also help improve production workflows and support testing and refreshes to strengthen performance.

Job responsibilities

• Design and build email modules and customer marketing emails in Stensul and Figma, using established templates and guidelines
• Collaborate with Content, Marketing, and Design to help ensure emails are visually engaging, brand-compliant, and accessible
• Upload, organize, and manage assets for email campaigns
• Contribute to ongoing improvements to email production processes and workflows
• Support periodic content refreshes, reviews, and A/B testing for email communications
• Partner with teammates to follow and reinforce best practices in email design and production
• Perform other duties as assigned, including photo adjustments and minor copy edits

Required qualifications, capabilities, and skills

• 2+ years of experience in email and/or web design (or equivalent experience)
• Experience with Stensul and Figma (or similar email and design platforms)
• Highly organized and detail-oriented; able to manage multiple projects with multiple collaborative teams and deliver under tight deadlines
• Strong visual design skills and understanding of email best practices, accessibility, and responsive design
• Excellent communication and collaboration skills

Preferred qualifications, capabilities, and skills

• Experience working in a controlled, regulated environment
• Experience with financial products
• Knowledge of Chase card products

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more

Equal Opportunity Employer/Disability/Veterans

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.