Associate eDiscovery Project Manager

Epiq; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading eDiscovery services company is seeking a professional to ensure client satisfaction and project success. The role involves managing client requirements and delivering high-quality service while offering opportunities for career advancement in a flexible work environment. Candidates should have a background in consulting or legal support and strong communication skills.

Benefits

Flexible work environment with remote options

Opportunity for career advancement

Collaborative and supportive team atmosphere

Qualifications

• Minimum two years of experience in consulting, litigation support, paralegal, or attorney roles.
• Hands-on experience with Relativity and proficiency in PowerPoint, Excel, and BI.
• Exceptional oral and written communication skills.

Responsibilities

• Ensure client and project requirements are met with high quality through communication.
• Convert client requirements into operational work requests and monitor progress.
• Troubleshoot and resolve client issues related to delivered data.

Skills

Client relationship management

Communication

Project management

Education

Bachelor's degree or equivalent practical experience

Tools

Relativity

PowerPoint

Excel

Job description

Employer Industry: eDiscovery Services

Why consider this job opportunity:
- Salary up to $90,000 annually
- Potential eligibility for an annual bonus
- Opportunity for career advancement and growth within the organization
- Flexible work environment with remote work options
- Collaborative and supportive team atmosphere
- Chance to make a significant impact on client satisfaction and project success

What to Expect (Job Responsibilities):
- Ensure client and project requirements are met with the highest quality and accuracy through routine communication with clients and internal teams
- Convert client requirements into operational work requests and monitor progress, providing updates to stakeholders
- Prepare and examine client data for intake processes
- Troubleshoot and resolve client issues related to delivered or hosted data
- Drive overall client satisfaction through effective coordination and communication of deliverables

What is Required (Qualifications):
- Minimum two years of experience in consulting, litigation support, paralegal, or attorney roles within law firms, corporate legal departments, or eDiscovery service providers, with a total of four to five years of experience
- Bachelor's degree or equivalent practical experience
- Hands-on experience with Relativity
- Proficiency in PowerPoint, Excel, and BI is highly desirable
- Exceptional oral and written communication skills demonstrating a high level of service

How to Stand Out (Preferred Qualifications):
- Demonstrated success in managing multiple simultaneous projects
- Strong client relationship skills with the ability to proactively manage expectations and adapt to client needs
- Capacity to learn quickly and adapt to changing industry trends
- Flexibility to work night shifts and occasionally on weekends

#eDiscovery #ProjectManagement #RemoteWork #ClientSatisfaction #CareerGrowth

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