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A leading company in eDiscovery services is seeking a qualified professional for a role that emphasizes client satisfaction and project management. The position offers a competitive salary, opportunities for career growth, and the flexibility to work remotely. Ideal candidates will have relevant experience and strong communication skills, contributing to a collaborative work environment.
Employer Industry: eDiscovery Services
Why consider this job opportunity:
- Salary up to $90,000 annually, with eligibility for an annual bonus
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and service delivery
What to Expect (Job Responsibilities):
- Ensure client and project requirements are met with the highest quality and accuracy through routine communication with clients and internal partners
- Convert client requirements into operational work requests and monitor progress, providing updates to stakeholders
- Obtain, examine, and prepare client data for intake
- Assist in troubleshooting and resolving client issues with delivered or hosted data
- Manage review platform-specific tasks, including user requests and database management
What is Required (Qualifications):
- Minimum two years of consulting, litigation support, paralegal, or attorney experience in a law firm, corporate legal department, or eDiscovery service provider, with overall experience of four to five years
- Bachelor's degree or equivalent practical experience
- Hands-on experience with Relativity
- Proficiency in PowerPoint, Excel, and BI is highly desirable
- Strong oral and written communication skills demonstrating a “white glove” approach to service
How to Stand Out (Preferred Qualifications):
- Demonstrated success in managing multiple simultaneous projects
- Proven client relationship skills with the ability to proactively manage client expectations
- Capacity to learn quickly and adapt to changing industry trends
- Flexibility to work night shifts and occasionally on weekends
#eDiscovery #ProjectManagement #CareerOpportunity #RemoteWork #ClientServices
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