Associate Document Management Technician

Abbot; Illinois; Hybrid; USD 20,000 - 41,000; Full time

Job summary

Abbott is seeking an Associate Document Management Technician to thoroughly review incoming provider, payor, and patient correspondence and determine appropriate document naming conventions, routing, and electronic filing within OnBase and EPIC. You will handle incoming correspondence and perform general administrative duties while adhering to HIPAA guidelines.

The role supports the Revenue Cycle department with payor audits, ICD-10/HCPCS-like documentation, and secure data handling.

Qualifications

• High School Diploma or GED required.
• Experience with Electronic Health Record (EHR) operating systems and handling electronic records.
• Proficient in Microsoft Office Suite or related software.
• Knowledge of medical terminology and health insurance terms.

Responsibilities

• Sort, deliver and prepare/process correspondence received electronically and via mail.
• Review and act on indexed correspondence exceptions (all ingress methods).
• Participate in document collection to satisfy time sensitive payor audits.
• Provide supporting documentation through the Release of information module with EPIC to payors and government representatives following HIPAA regulations.

Skills

EHR experience

Education

High School Diploma or GED

Tools

OnBase

Epic

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is remote, with the requirement to spend 2-3 days per month in the office at 1 Exact Lane in the Revenue Cycle department.

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Our Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, and toxicology.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions.

As the Associate Document Management Technician, you’ll have the chance to thoroughly review incoming provider, payor, and patient correspondence to determine the appropriate document naming conventions, routing, and electronic filing within OnBase and EPIC. Within this role, the DMT handles all incoming correspondence as well as a variety of general and specific administrative duties, including mail service tasks, filing, printing, scanning, and end-user requests. All processes will adhere to state and federal regulations and HIPAA guidelines.

What You’ll Work On

• Sort, deliver and prepare/process correspondence received electronically and via mail
• Review and act on indexed correspondence exceptions (all ingress methods)
• Participate in document collection to satisfy time sensitive payor audits.
• Provide any supporting documentation through the Release of information module with EPIC to payors and government representatives following HIPAA regulations.

Required Qualifications

• High School Diploma or General Education Degree (GED).
• Experience with Electronic Health Record (EHR) operating systems and work involving electronic records.
• Proficient in computer systems, keyboarding skills and Microsoft Office Suite or related software.
• Knowledge of medical terminology and/or health insurance terms.

Preferred Qualifications

• 2 years Revenue Cycle billing or Health Information Management (HIM) experience.
• Experience with OnBase, Epic or other EHR application.

The base pay for this position is $14.85 – $29.65 per hour. In specific locations, the pay range may vary from the range posted.