Associate Distribution Process Owner

Galderma; Ohio; On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Paid time off

Job summary

Galderma in Ohio is hiring Associate Distribution Process Owner to advance our distribution network in the US. You will translate business needs into functional requirements, map processes, and drive system enhancements with cross-functional teams.

You will lead improvement initiatives, manage roadmaps, and help optimize service levels, inventory flow, and cost. This role requires strong analytical, communication, and project-management skills, plus knowledge of WMS/ERP/EDI.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations or related field.
• Minimum 3 years of work experience in logistics, distribution, supply chain operations, or process improvement roles.
• Experience managing multiple customer channel order and fulfillment strategies and systems.
• Experience with Warehouse Management Systems (WMS), ERP systems, and related supply chain technologies.
• Proven ability to manage change and implement process improvements using project management methodology.
• Knowledge of EDI, system integrations, and supply chain data governance practices.
• Experience deploying technical solutions with stakeholder engagement, requirements gathering, piloting use cases, and deployment.
• Excellent communication skills with the ability to work effectively with all levels of staff and management.
• Excellent analytic and problem-solving capabilities with data-driven decisions.

Responsibilities

• Manage key projects and enhancements through Distribution workstreams with timelines and stakeholder updates.
• Bring activities into a roadmap supporting productivity and the integrated EDI digital journey.
• Lead continuous improvement within distribution processes and systems.
• Address and resolve issues escalated through the distribution organization; escalate to senior management when needed.
• Seek solutions to improve key supply chain metrics; meet with stakeholders to ensure alignment.
• Collaborate with Operations Leadership, Supply Chain Ops Managers, Global Distribution, Sales, IT, and Finance.
• Drive continuous improvement through process review and best practices to reduce costs and improve service.
• Other duties as assigned.

Skills

Project management

Change management

Communication

Data analysis

EDI knowledge

Stakeholder management

Problem solving

Cross-functional collaboration

Education

Bachelor’s degree in Supply Chain, Logistics, Operations

Tools

WMS

ERP

TMS

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Opportunity

The Associate Distribution Process Owner serves as a dedicated business process and systems resource supporting Distribution Network initiatives, technology enhancements, and continuous improvement efforts aligned with global standards and U.S. market requirements. Partnering closely with Distribution, Order Fulfillment, Logistics, Supply Chain, Finance, and IT teams, this role identifies process and system improvement opportunities that drive operational efficiency and performance.

The Associate Distribution Process Owner is responsible for translating business needs into functional requirements, developing process maps, conducting gap analyses, and supporting the implementation of system and process enhancements. Through data analysis, stakeholder collaboration, and process governance, this position helps define roadmaps, standardize best practices, and deliver scalable solutions that improve service, productivity, inventory flow, and overall distribution network performance.

Key Responsibilities

• Manage key technical projects and enhancements through Distribution workstreams, maintaining timelines, and providing regular updates to stakeholders and Operations Leadership. 25%
• Bring activities and projects together into a roadmap supporting productivity as well as the integrated EDI digital journey (if applicable). 10%
• Lead continuous improvement activities and problem-solving within our distribution processes & systems, projects and change management. 20%
• Address and resolve any issues escalated through the distribution organization. Key issues escalated with recommended actions through senior management within function, as well as cross functionally, to resolve root-cause issues. 25%
• Seek solutions to improve key supply chain performance metrics (i.e., on-time, cost, inventory management, feasibility, etc.). Meet with internal and external stakeholders on a regular basis to ensure alignment and operational readiness to meet the needs of the business and customers. 5%
• Have high visibility within the business, working closely with Operations Leadership, Supply Chain Operations Managers, Global Distribution and stakeholders within Sales, IT, Finance and corporate support functions. 5%
• Drive continuous improvement through ongoing process review, modernization of warehouse engagement and partnering with others onsite to establish best practices that reduce cost of operation, improve service level, capacity, productivity, and quality. 5%
• Other duties as assigned. 5%

Qualifications

• Bachelor’s degree from a four-year college / university in Supply Chain, Logistics, Operations, or related field
• Minimum 3 years of work experience in logistics, distribution, supply chain operations, or process improvement roles
• Experience managing multiple customer channel order and fulfillment strategies and systems that deliver products and services that exceed customer satisfaction
• Experience with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, and related supply chain technologies
• Proven ability to manage change and implement process improvements using project management methodology
• Knowledge of EDI, system integrations, and supply chain data governance practices
• Experience deploying technical solutions with responsibilities that include stakeholder engagement, requirements gathering, piloting use cases, and deployment
• Excellent communication skills (verbal and written) with the ability to work effectively with all levels of staff and Management
• Excellent analytic and problem-solving capabilities with the ability to make data-driven decisions

Preferred

• Experience serving as a process owner or business process lead within a global distribution network
• Experience implementing or supporting WMS, ERP, Transportation Management Systems (TMS), or warehouse automation projects
• Knowledge of distribution network design, capacity planning, and inventory optimization principles
• APICS / ASCM Certification in Supply Chain Management or other relevant professional designation

Physical Requirements and Work Environment

This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Compensation

In addition to base salary, this role is eligible to participate in an annual short-term incentive program, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer

At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.