Associate Director, Web Services — Lead AMS Web Solutions

EDI, Inc; Milwaukee (WI); On-site; USD 110,000 - 160,000; Full time

Job summary

EDI, Inc. in Milwaukee, WI is seeking an Associate Director of Web Services to lead the day-to-day delivery and project execution for our web development team supporting client AMS integrations.

The role requires strong backend and frontend development knowledge, security and accessibility focus, and proven supervisory experience. The position is based in our downtown Milwaukee office with a minimum two days onsite per week.

Qualifications

• 4+ years of web development or technical project management experience
• Proven supervisory experience
• Ability to translate business objectives into technical requirements
• Strong written and verbal communications skills

Responsibilities

• Manage the day-to-day delivery of high-quality, timely web solutions to association clients.
• Collaborate with department staff on AMS-integrated web platform to provide functionality such as membership application/renewal, event registration, product sales, donations, grant/award applications, and voting.
• Collaborate with department staff on custom web applications such as membership directories, physician finder tools, job boards, volunteering systems, and recertification systems.
• Collaborate with department staff on integrations between AMS and external applications, utilizing best practices for security and efficiency.
• Troubleshoot issues and collaborate with department staff on long-term solutions.
• Consult and collaborate with department staff, client staff, and external customers, to determine the functional requirements and needs of client projects, including feasibility studies and preparation of project estimates.
• Manage multiple client projects with varying timelines and priorities.
• Identify recurring client needs and recommend improvements to the Director of Web Services.
• Ensure best practices for application security, data protection, and system reliability are maintained.
• Ensure all systems and integrations comply with relevant data privacy laws.
• Oversee Google Analytics and Tag Manager accounts, collaborating with staff on report preparation and interpretation.
• Ensure ADA/WCAG accessibility standards are met.
• Maintain documentation, version control, and changelogs for all systems managed.
• Supervise department staff, providing guidance on their projects, and helping to prioritize their workloads.
• Manage trainings and communications to client staff regarding department capabilities.
• Manage general administrative aspects of department including time tracking and performance evaluations.
• Perform additional duties as assigned.

Skills

Project management

Backend development

Frontend development (HTML, CSS, JavaS

Security best practices (OWASP)

Accessibility standards

Google Analytics 4

SEO concepts

Data privacy laws

Technical requirements translation

Written and verbal communication

People management

Team collaboration

Education

Bachelor’s degree in Computer Science or related field

4 years web development or technical project management experience

Proven supervisory experience

Tools

Salesforce

Google Analytics 4

Tag Manager

Job description

EDI, Inc. in Milwaukee, WI is seeking an Associate Director of Web Services to lead the day-to-day delivery and project execution for our web development team supporting client AMS integrations.

The role requires strong backend and frontend development knowledge, security and accessibility focus, and proven supervisory experience. The position is based in our downtown Milwaukee office with a minimum two days onsite per week.