Associate Director, Student Experience

UChicago Institute for Climate and Sustainable Growth; United States; Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

The University of Chicago Booth School of Business seeks an Associate Director of Student Experience to manage day-to-day operations for the Specialized Masters Programs, including event logistics, budgeting, and team communications. The role also supports 1:1 career coaching and builds employer relations to expand opportunities for SMP students.

Responsibilities include scheduling coaching appointments, administering career databases, and ensuring access to resources.

Qualifications

• College or university degree required.
• 5–7 years of related work experience.

Responsibilities

• Oversee day-to-day operations for SMP events (orientation, BoothCamp, etc.).
• Develop and apply career coaching and employer relations capabilities.
• Maintain program calendars, communications systems, and student life programming.
• Coordinate employer information sessions and recruiting events.
• Support coaching appointments and 1:1 career coaching sessions.
• Ensure data integrity across newsletters, websites, and LMS platforms.

Skills

event coordination

coaching

communication

team collaboration

Education

Bachelor's degree

Tools

Canvas

Campus Groups

Slate

Workday

Job description

Department Booth Specialized Master's Program

About the Department The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim:

• an unmatched faculty.
• degree and open enrollment programs offered on three continents.
• a global body of nearly 56,000 accomplished alumni.
• strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

The Associate Director, Student Experience owns day-to-day operations for Chicago Booth's Specialized Masters Programs (Master in Management and Master in Finance), including event logistics, systems administration, budgeting, and the team's communications infrastructure. This role also provides direct support for the student experience, including 1:1 career coaching, and developing employer relations, growing into deeper coaching and employer engagement responsibilities over time. The Associate Director is also responsible for scheduling and tracking coaching appointments and communications; administering career and research databases; and managing student access to physical and virtual resources. This position is not eligible for employer-sponsored employment authorization.

Responsibilities

• Assists and owns part of the day-to-day operations execution and logistics for signature SMP events (orientation, BoothCamp, and other events), including vendor selection, contracting, and on-site logistics.
• Continually develops and maintains knowledge of early career functions and industries that target early career students for recruiting.
• Analyzes markets and trends as they relate to the early career job search and incorporates tips/advice into coaching students, and in developing career programming.
• Employer outreach and eventually coaches and advises students 1:1 on career, academic, and student life topics, supporting both short-term decision-making and long-term development.
• Partners with senior team members to learn and apply best practices in career coaching, employer outreach and program delivery.
• Supports student life programming, including community-building events, wellness initiatives, and other student experience programming.
• Maintains and administers the program's master calendar day-to-day, ensuring accuracy and enforcing calendar policies across academics, careers, and student life.
• Manages the team's shared inbox, and schedules and manages student coaching appointments and drop-in visits across the team's SMEs, escalating and tracking as needed.
• Owns the operational end of the student-facing communications ecosystem and systems, such as newsletters, website updates, Canvas, Campus Groups, and career platforms, including troubleshooting and data integrity.
• Builds and maintains relationships with employers and alumni, providing backend and direct support for employer relations, including coordinating logistics for employer information sessions and recruiting events and managing job postings.
• Completes special projects and performs additional duties for the Specialized Masters Programs as assigned.
• Conducts job search and career management related large lectures, hands‑on workshops, special events, training programs, and one‑on‑one career coaching sessions.
• Acts as a resource for and directs students to other career resources as needed.
• Analyzes markets and trends as they relate to job searches.
• Assesses student feedback and evaluations and collaborates with other career services staff members, student organizations, or other staff to determine program offerings and innovations.
• Performs other related work as needed.

Minimum Qualifications

• Education: Minimum requirements include a college or university degree in related field.
• Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
• Certifications: ---

Preferred Qualifications

• Education: Bachelor's degree.
• Experience: Background with program management, operations, or student support.
• Prior experience within higher education.
• Coaching, advising, or mentoring students, and/or experience with employer relations or recruiting coordination.
• Managing budgets, expense reconciliation, and vendor relationships.

Technical Skills or Knowledge

• Proficient using 12Twenty, learning management, or student information systems, such as Canvas, Campus Groups, Slate, and Workday.

Preferred Competencies

• Demonstrated ability to independently own and manage operational processes with minimal oversight.
• Highly organized and detail‑oriented, with strong follow‑through on both routine and complex tasks.
• Strong written communication skills, including newsletters, web content, and stakeholder communications.
• Work effectively in a highly entrepreneurial environment, with little structure, meet strict deadlines and handle multiple detailed tasks/projects simultaneously, with frequent interruptions.
• Demonstrated ability to work effectively and diplomatically in an interdependent, matrixed team environment specifically with colleagues, students, faculty, and corporate contacts.

Working Conditions

This position is currently expected to work hybrid schedule, with a minimum of three days per week in person, and more during peak weeks throughout the year. Work flexible hours, sometimes early mornings, late evenings, and weekend days; campus presence in Hyde Park and downtown Chicago.

Job Family

Student Affairs & Services Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $75,000.00 - $90,000.00 The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

• health, retirement, and paid time off.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case‑by‑case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world. We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

To learn more about the university click here http://www.uchicago.edu/