Associate Director, Risk Advisory

Artex Risk Solutions; Fairlawn (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Artex is seeking an Associate Director, Risk Advisory to serve as an outsourced risk management consultant for a diverse client portfolio. You will liaise with clients, brokers, TPAs, and carriers to optimize Total Cost of Risk (TCOR) through data analysis and strategic risk initiatives.

The ideal candidate has a strong background in commercial insurance claims handling and risk management, with the ability to lead multiple projects in a dynamic consulting environment.

Qualifications

• Background in commercial insurance claims handling and risk management.
• Strong analytical and client-focused approach with organizational skills.
• Ability to manage multiple projects in a fast-paced consulting environment.

Responsibilities

• Develop and maintain strong client relationships and provide risk management guidance.
• Analyze claims programs to identify trends, exposures, and cost-saving opportunities.
• Coordinate with brokers, TPAs, carriers, and defense counsel; prepare reports and dashboards.
• Support onboarding and program administration for client engagements.

Skills

Commercial insurance claims handling

Risk management

Analytical

Client-focused

Organized

Project management

Job description

Introduction

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

How You'll Make An Impact

The Associate Director, Risk Advisory serves as an outsourced risk management consultant for a diverse portfolio of clients. This role acts as a key liaison between clients, insurance brokers, third-party administrators (TPAs), carriers, and other service providers to support effective risk financing and claims management strategies. The Associate helps clients optimize their Total Cost of Risk (TCOR) through data analysis, claims oversight, program administration, vendor management, and strategic risk management initiatives.

The ideal candidate possesses a strong background in commercial insurance claims handling, risk management, or a related field, with experience in workers' compensation, auto liability, general liability, property damage, and other commercial lines of coverage. This individual must be highly analytical, client-focused, organized, and capable of managing multiple projects in a fast-paced consulting environment.

Essential Duties And Responsibilities

Client Relationship Management

• Develop and maintain strong client relationships through proactive communication, responsiveness, and delivery of exceptional service.
• Serve as a trusted advisor to clients on claims management, insurance program performance, and risk management best practices.
• Participate in client meetings, stewardship reviews, renewal planning sessions, and strategic risk management discussions.
• Assist in ensuring client satisfaction and achievement of risk management program objectives.

Claims and Risk Management Oversight

• Analyze workers' compensation, auto liability, general liability, property, and other commercial claims programs to identify trends, emerging exposures, and opportunities for cost reduction.
• Coordinate with third-party administrators, insurance carriers, brokers, defense counsel, and medical management vendors to monitor claim outcomes and service performance.
• Review loss runs, reserve adequacy, claim handling practices, litigation trends, and large-loss exposures.
• Prepare claims summaries, executive dashboards, benchmarking reports, and recommendations for clients.
• Assist clients in developing strategies to reduce frequency, severity, and overall claim costs.
• Work with Artex Team Leader to identify client value added projects and opportunities.

Client Onboarding and Program Administration

• Support client intake, implementation,