Associate Director, Quality Program Coordination

Ohio State University; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Retirement plan options

Health insurance options

Paid time off

Job summary

The Ohio State University Wexner Medical Center is seeking an Associate Director, Quality Program Coordination to lead the provider quality and peer review program across the health system.

You will develop and implement OPPE/FPPE processes, analyze trends, and translate findings into actionable improvement plans and dashboards for physician leaders.

Join a university health system renowned for quality and patient safety and expect a thorough background check.

Qualifications

• Master's degree in a health-related specialty is required.
• 7 years of relevant experience are required.

Responsibilities

• Direct provider quality and peer review infrastructure to ensure standardized, timely, fair, confidential reviews.
• Provide operational leadership for OPPE, FPPE, Peer Review, Mortality Review, PSI review and related performance monitoring.
• Develop provider quality metrics, scorecards, and dashboards and support leadership in identifying concerns and action plans.
• Act as trusted advisor to physician executives and governance bodies on provider quality trends and accountability.
• Lead engagement to deliver provider quality information to Medical Staff leadership and governance bodies.

Education

Master's Degree in health related specialty

Job description

Job Title

Associate Director, Quality Program Coordination
Department: Health System Shared Services | Quality and Operations
Career Roadmap
FUNCTION: Quality
SUB-FUNCTION: Quality Program Coordination
CAREER BAND: People Leader - Managerial
CAREER LEVEL: M3

Scope of Position

The Ohio State University Wexner Medical Center (OSUWMC) is committed to enhancing the quality, safety, reliability, and accountability of clinical care provided to patients. The Associate Director develops strategic and operational plans for an integrated provider quality and peer review program that supports excellence in professional practice and helps OSUWMC remain innovative and world renowned in its approaches to quality and patient safety. Under the direction of the Associate Vice President for Clinical Quality and Patient Safety, the Associate Director provides strategic and operational leadership for provider quality review and clinical accountability across the health system. This position collaborates with physician leaders, department chairs, division chiefs, the Medical Staff Office, credentialing professionals, quality and patient safety leaders, nursing leadership, clinical documentation integrity, coding, risk management, and other multidisciplinary stakeholders. The position designs, standardizes, and maintains programs for Ongoing Professional Practice Evaluation (OPPE), Focused Professional Practice Evaluation (FPPE), Peer Review, Mortality Review, Patient Safety Indicator (PSI) review, and other practitioner quality oversight activities in accordance with Medical Staff Bylaws, organizational policies, accreditation standards, regulatory requirements, and applicable privilege and confidentiality protections. The position analyzes practitioner and program-level trends using internal and external comparative clinical data and benchmarking; translates review findings into actionable improvement plans; monitors effectiveness; and validates sustained improvement over time. This position helps guide the strategy necessary to establish and maintain OSUWMC as a top-tier academic medical center recognized for quality, safety, professional practice excellence, and patient outcomes.

Position Summary

Directs the overall provider quality and peer review infrastructure while ensuring standardized, timely, objective, fair, confidential, and effective review processes aligned with organizational priorities and Medical Staff governance. Provides operational leadership for OPPE, FPPE, Peer Review, Mortality Review, PSI review, provider quality concern evaluation, and related practitioner performance monitoring. Leads the development and interpretation of provider quality metrics, scorecards, and dashboards and supports physician leaders in identifying concerns, determining opportunities for improvement, establishing action plans, and evaluating sustained results. Serves as a trusted advisor to physician executives, department and division leaders, Medical Staff leadership, quality committees, and executive leadership on provider quality trends, review findings, and clinical accountability. Proactively leads an engagement strategy to ensure provider quality information is consistently delivered in meaningful and adaptable ways to Medical Staff leadership, departments and divisions, service lines, dyads/triads, and organizational governance bodies. Oversees the development of provider quality reporting and practitioner performance dashboards and fosters collaborative relationships across the OSUWMC to advance quality, safety, accountability, and professional practice excellence.

Minimum Qualifications

• Master's Degree in health related specialty required.
• 7 years of relevant experience required.

Additional Information

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Benefits (Ohio State)

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Location and Position Type

Location: University Hospital - Doan Hall (0089)

Position Type: Regular
Scheduled Hours: 40
Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Equal Opportunity

The university is an equal opportunity employer, including veterans and disability.

About Ohio State

As Buckeyes, we accomplish more together. No matter your role, you'll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you're part of a team with a strong sense of community and an unwavering commitment to excellence - and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America's leading academic health centers. We're a team of dedicated colleagues with access to boundless resources that support you.