Associate Director Quality, Management & Compliance (QMC)

Cencora; Pennsylvania; Remote; USD 90,000 - 150,000; Full time

Job summary

Join an innovative firm dedicated to creating healthier futures as an Associate Director of Quality, Management & Compliance. In this pivotal role, you will lead major QMC programs, manage client relationships, and drive strategic initiatives. Collaborate with a talented team to enhance operational efficiency and ensure compliance with industry standards. If you have a passion for making a difference in health and wellness, this is your opportunity to shine in a supportive and inclusive environment that values your contributions and promotes professional growth.

Benefits

Medical, dental, and vision care

Backup dependent care

Adoption assistance

Infertility coverage

Family building support

Behavioral health solutions

Paid parental leave

Paid caregiver leave

Training and development programs

Qualifications

• 10-15 years of pharma industry experience required.
• Strong network across industry and associations.

Responsibilities

• Drive new QMC programs and manage budgets and KPIs.
• Lead client projects and ensure compliance with internal processes.

Skills

Leadership

Project Management

Client Relationship Management

Change Management

Strategic Planning

Analytical Skills

Communication Skills

Education

University degree in Life Sciences

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Cencora is seeking a remote Associate Director of Quality, Management & Compliance (QMC), based on the East Coast of the US, to join our team. The Associate Director QMC will provide a broad range of support and consulting in QMC, responsible for implementing operational tasks and supporting the professional and organizational development of the QMC VDC.

Primary Duties & Responsibilities:

1. Assist with driving major new QMC programs in collaboration with client partners and PAL, including responsibility for implementation and continuous improvement of budgets, KPIs, and project management tasks.
2. Provide thought leadership in relevant technical areas of QMC.
3. Develop and maintain client relationships, identifying opportunities for increased service.
4. Communicate effectively with clients and health authorities.
5. Plan and execute client projects according to KPIs, leading project teams with colleagues and external partners.
6. Offer QMC strategy advice to various client programs and projects.
7. Participate in proposal development and project decision-making.
8. Maintain personal regulatory knowledge, apply it to client projects, and share insights with colleagues.
9. Support VDC strategy implementation and optimization.
10. Ensure compliance with internal processes and take accountability for their optimization.
11. Provide technical support and coaching to colleagues.
12. Lead efforts to acquire new clients and projects, including proposal coordination and bid defense participation.
13. Lead VDC-led commercial, marketing, and business development activities, including proposal input and management, and present seminars and lectures to colleagues, clients, and professional audiences.
14. Oversee project delivery to budget and resolve invoicing queries.
15. Provide on-site QMC support to PharmaLex clients as agreed with the Head of VDC QMC.
16. Perform other reasonable tasks as assigned in line with abilities, upon agreement with the Line Manager/Practice Area Lead/Head of VDC QMC.

Experience & Educational Requirements:

• 10-15 years of pharma industry experience.
• Extensive professional experience in the industry or relevant area, with a strong network across industry and associations, complemented by financial and business acumen, and a solutions-focused approach to complex problems.
• University degree in Life Sciences.

Minimum Skills, Knowledge & Ability Requirements:

• Ability to set strategic goals for GCS and client partnerships, balancing client requests with company interests.
• Structured, analytical, systematic, and independent work style; adaptability to new and challenging situations; capacity to drive strategy and act according to policies.
• Experience in leading business process reengineering and change management, proactively identifying cross-selling opportunities, and developing pragmatic solutions at higher organizational levels.
• Leadership experience in managing and motivating staff.
• Ability to lead large, international, or complex project teams, distribute work effectively, and achieve project commitments, especially in change management scenarios.
• Proficiency in managing client relationships at the Vice President level and conveying strategic collaboration goals.
• Strong communication and negotiation skills, with the ability to present confidently and handle sensitive issues effectively.
• Fluent in English and the local language as appropriate.

What Cencora Offers

We provide competitive compensation, benefits, and resources supporting an inclusive culture and the well-being of our team members. Our offerings include medical, dental, and vision care, along with support for physical, emotional, financial, and social wellness. This includes backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental and caregiver leave, and various training and development programs. For more details, visit https://www.virtualfairhub.com/cencora.

Employment Type: Full-time

Equal Employment Opportunity

Cencora is committed to equal opportunity employment regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any protected class. We ensure non-discriminatory practices in recruiting, training, compensation, benefits, promotions, and transfers. We also provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or email [e-mail]. Messages unrelated to accommodation requests will not be responded to.

Affiliated Companies

PharmaLex US Corporation