Associate Director Quality Assurance

Eurofins; Madison (WI); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Excellent benefits package

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Food Testing in Madison, WI is seeking an Associate Director of Quality Assurance on site to lead quality programs across laboratories. You will support Quality team members, supervise staff, ensure SOP adherence, and drive timely, compliant results under ISO 17025 and FDA guidelines.

The role requires at least 7 years in QA, experience with GMP/GLP, audits, CAPA, and strong communication. Travel up to 30% and residence within commutable distance to Madison is expected.

Qualifications

• Experience implementing and maintaining QMS in ISO 17025 environments.
• Strong documentation and SOP writing abilities with attention to detail.
• Familiarity with regulatory requirements (FDA) and GMP/GLP principles.

Responsibilities

• Demonstrates and promotes the company vision, mission, and quality objectives.
• Applies GMP/GLP in all areas of responsibility and ensures SOP adherence.
• Maintains ISO certification activities and coordinates audit scheduling and scope changes.
• Reviews and ensures implementation of new/revised controlled documents.
• Leads quality improvement projects with broad Eurofins benefits.
• Monitors metrics (non-conformances, deviations, CAPA) and conducts root-cause analysis.
• Oversees PT program and monthly metric reporting; answers client inquiries on quality matters.

Skills

Quality management

GMP/GLP

Audits

CAPA

Documentation & SOP writing

Data analysis

Communication

Travel readiness

Education

Bachelor's degree in science

Tools

LIMS

QA software

Job description

Position Summary:

This position will reside on site at a Eurofins US Food laboratory. The Associate Director of Quality Assurance will be responsible for supporting Quality team members as well as operational and technical supervisors and leads in all aspects of the Quality Management System. The role will also ensure timelines and quality measures are met and technicians are following SOPs. This position may have authority over local quality specialist(s) for delegated quality tasks.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision, mission, and quality objectives
• Regular attendance and punctuality, active participation and contributions
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Reads, understands, and follows management system requirements as relevant to responsibilities. Fully familiar with Quality Manual, policies, procedures, work instructions and methods. ISO/IEC 17025 requirements and relevant government and FDA regulatory requirements. Including but not limited to 21 CFR Part 11, 58, 111, 117, 210, 211.
• Maintains ISO certification activities for all sites in the region. This includes, but is not limited to assisting and advising the laboratory staff with audit scheduling and execution, scope changes, and routine communication with the accreditation body.
• Reviews/Approves and ensures implementation of new/revised controlled documents
• Acts as a management resource for laboratory personnel and local quality responsible for correct application and interpretation of internal quality documents.
• Ensures implementation of corporate quality initiatives and provides updates on progress
• Provides leadership and actively accepts quality improvement projects of universal benefits to Eurofins based on understanding of potential opportunities
• Conducts or oversees annual (or per site SOP) assessment of all laboratories within their jurisdiction, provides constructive feedback with a detailed report when necessary.
• Regularly monitors metrics such as non-conformances, derogations, deviations and complaints for trends. Assists with root cause analysis and CAPA as necessary.
• Responsible for oversite of the PT program within the sites
• Responsible for ensuring the laboratories are on time with monthly metric reporting requirements to group.
• Answers client service customer inquiries related to quality matters when escalated.
• Participates, if necessary, in quality audits by clients or regulatory authorities. Ensures follow up actions are appropriate if required.
• Maintain cooperative working relationships with all company employees. Communicate orally and in writing with co-workers.
• Adhere to all health, safety, and environmental regulations relative to their position.
• Performs other duties as assigned

• A minimum of 7 years of experience as a quality responsible
• Experience working at an ISO 17025 accredited laboratory
• Willingness and ability to travel between 10-30%
• Reside within a commutable distance to Madison, WI, Des Moines, IA, New Berlin, WI or New Orleans, LA.
• Experience in training and auditing
• Bachelors degree in a science or related field
• LIMS experience
• Thorough understanding of equipment qualifications/calibrations, method validations, process improvements, technical/SOP writing, risk analysis
• Prefer experience or coursework in laboratory procedures, data analysis, computer operations, and technical/business writing
• Previous experience in a production style laboratory preferred
• Prior experience with QA/QC programs an important advantage
• Strong understanding of corrective action
• Excellent interpersonal/communication skills
• Self-motivated and driven critical thinker able to work at a high pace and rapidly changing environment
• Ability to learn new tasks and lead others
• Ability to think critically and solve problems
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Willing to work overtime, weekends, and holidays as needed

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Aff

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.