Associate Director, Provider Education

CenterWell Home Health; Montana; Remote; USD 126,000 - 174,000; Full time

Job summary

Join a forward-thinking healthcare organization as an Associate Director of Clinical Strategy and Practice. This role offers the chance to shape provider education and enhance learning experiences across the organization. You will collaborate with leadership to develop strategic plans, oversee innovative educational programs, and engage with stakeholders to ensure effective delivery. This position not only allows you to make a significant impact on healthcare education but also offers a supportive environment for professional growth. If you're passionate about education and innovation in healthcare, this is the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Benefits

401(k) Retirement Savings Plan

Paid Time Off

Short-term and Long-term Disability

Life Insurance

Flexible Scheduling Options

Leadership Development Programs

Career Coaching

Qualifications

• 5+ years in provider education or healthcare leadership required.
• Experience in strategy development and execution.
• Proven track record in designing educational programs.

Responsibilities

• Develop and implement strategic plans for provider learning programs.
• Oversee design and delivery of educational programs.
• Manage direct reports and foster a collaborative team environment.

Skills

Clinical Training (RN, social work)

Provider Education Experience

Leadership Skills

Analytic Skills

Collaboration Skills

Communication Skills

Change Management

Education

Bachelor's Degree in Healthcare

Healthcare Leadership Experience

Tools

Learning Management Systems

Job description

Become a part of our caring community and help us put health first

The Associate Director, Clinical Strategy and Practice builds strategies for development, engagement, best clinical practices and processes for clinical community within the enterprise. The Associate Director, Clinical Strategy and Practice requires a solid understanding of how organization capabilities interrelate across department(s).

Why Join Us?

This role offers the opportunity to shape the future of provider education within a leading healthcare organization. If you are a strategic thinker with a passion for education and innovation, we invite you to bring your expertise and join our mission to advance healthcare learning.

Role Overview

Embedded within the National Clinical Education team and falling under the Clinical Excellence Department of the Primary Care Organization, this individual will serve as the face of provider education from onboarding to continuing education. Reporting directly to the Chief Clinical Learning Officer, the Director of Provider Education will collaborate to develop and implement strategic plans, oversee the execution of high-fidelity educational programs, and ensure the seamless delivery of initiatives that enhance provider experience in learning and development.

Strategic Planning & Execution:

• Collaborate with the Chief Clinical Learning Officer to develop and implement strategic plans for provider learning programs, driving organizational goals and performance improvements.
• Translate strategic plans into actionable initiatives and oversee their implementation.
• Identify barriers to execution, propose solutions, and drive results to meet organizational goals.

Program Management & Delivery:

• Oversee the design, development, and delivery of innovative provider education programs tailored to meet the needs of diverse stakeholders.
• Act as the primary point of contact for educators, other training teams, and market partners to ensure smooth running of educational programs.
• Evaluate program effectiveness and recommend improvements based on feedback and outcomes.

Collaboration & Stakeholder Engagement:

• Establish and maintain strong relationships with internal and external stakeholders, representing the organization at conferences, workshops, and other professional venues.
• Partner with cross-functional teams to ensure the integration of learning programs with broader organizational initiatives including all clinical education.
• Materials Development & Communication:
• Develop and present high-quality materials and strategic updates to leadership and stakeholders, providing insights on program progress, challenges, and outcomes.
• Support the Chief Clinical Learning Officer in crafting communications for key initiatives.

People Management:

• Manage direct reports, including contractors, to effectively oversee the portfolio of work.
• Foster a collaborative and supportive team environment, ensuring that all team members are aligned with organizational goals and have the resources they need to succeed.

Use your skills to make an impact

Required Qualifications

• Clinical (RN, social work or other healthcare field) training or bachelor’s degree with healthcare leadership experience required
• Minimum of 5 years of experience in provider education, healthcare leadership, or a related role.
• A minimum of two years of project/people leadership experience.
• Proven track record of designing and delivering successful learning programs in healthcare or similar industries.
• Experience in strategy development and execution, with a focus on problem-solving and achieving measurable outcomes. Experience in a large, highly matrixed company, with proven ability to influence leaders and key stakeholders in such an environment
• Excellent qualitative and quantitative analytic skills, with the ability to ask the right question to attack the root causes of problems to be addressed
• Excellent collaboration capabilities and high EQ; integrator, can connect the dots and understand how to optimize system-level processes
• Data and evidence driven curious, quick learner, innovator
• Experience in managing change by leading and energizing others, modeling adaptability, and inspiring strong organizational performance through periods of transformation, ambiguity, and complexity
• Excellent relationship-building skills and proven ability to work collaboratively through various departments and functional areas, promoting a culture of proactive teamwork
• Excellent oral and written communications skills, including the polish, poise, and executive presence that will ensure effective interaction with executive leadership and multiple types of audiences
• The ability to clearly explain complex ideas, clinical programs and technologies to clinical and non-technical audiences
• Preferred Qualifications:
• Familiarity with adult learning principles and healthcare education methodologies.
• Experience in learning management systems and learning design preferred.
• Clinical or operational leadership experience in the areas of Population Health Management, Practice Management, Value-Based Care, and/or healthcare operations setting, preferably in Medicare Advantage programs

Additional Information

• 100% remote role

• Standard working hours required; 8:00 am - 5:00 pm; Central or Eastern Time Zones

• <25% Annual travel to various Centerwell and Conviva markets

Work at Home Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 05-30-2025

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.