Associate Director Project Management

RAPP; New York (NY); On-site; USD 70,000 - 205,000; Full time

Job summary

MRM Health is seeking an Associate Director of Program Management to lead a portfolio of complex programs in a fast-paced environment. You will mentor APMs, PMs and SPMs, and partner with cross‑functional teams to drive delivery excellence from scoping to lessons learned, while maintaining client relationships and ensuring alignment with business objectives.

The role requires strong communication and leadership skills and a proven ability to manage multi‑discipline teams in professional

Qualifications

• Excellent communication, interpersonal and problem‑solving skills, including with clients and senior agency teams.
• Strong leadership skills to manage immediate and broader teams and multiple direct reports.
• Ability to work under pressure and adapt to change and complexity in dynamic environments.
• Capable of balancing big-picture thinking with attention to detail.
• Experience leading client and vendor interactions to deliver holistic solutions.
• Understanding and shaping project requirements to ensure alignment of solutions.

Responsibilities

• Responsible for a portfolio of projects acting as a delivery lead.
• Plan, problem-solve and deliver to drive excellence.
• Lead delivery team and partner with leaders to achieve objectives.
• Deliver full project lifecycle from scoping to execution and lessons learned.
• Interact with clients, partners, vendors, and across the network.
• Improve processes and procedures based on business objectives to streamline operations.
• Steward and enforce project standards and business management systems.
• Lead/mentor APMs, PMs, SPMs and Program Managers; possibly direct reports.
• Foster client relationships and build opportunities for new business.

Skills

Portfolio management

Leadership

Client relations

Communication

Problem solving

Team coaching

Education

Bachelor's degree

Master's degree

Tools

MS Office

MS Project

Smartsheet

JIRA

Job description

Associate Director of Program Management

MRM Health is seeking an Associate Director of Program Management. The role requires strong verbal and written communication skills and a proven ability to manage a portfolio of business and teams in Project Management.

Responsibilities

• Responsible for a portfolio of projects (or programs) acting as a delivery lead
• Effectively plan, problem‑solve and deliver to drive excellence
• Drive the delivery team and partner with leaders in all departments to achieve business objectives
• Expertly perform all aspects of project delivery from scoping and definition to successful execution, and lessons learned
• Interact and collaborate knowledgeably with clients, partners, vendors and across the MRM network
• Enhance/create processes and procedures based on business objectives and opportunities to improve, streamline and/or automate
• Steward and enforce project standards and business management systems
• Lead/mentor APMs, PMs, SPMs and Program Managers; likely will have direct reports
• Foster client relationships and build inroads for new opportunities

Qualifications

• Excellent communication, interpersonal and problem‑solving skills, including those with clients and senior agency team
• Consistently demonstrate key leadership skills in leading the immediate and broader team and multiple direct reports to meet project and agency goals
• Work expertly under pressure and be very comfortable with change and complexity in dynamic environments
• Shift readily between the big picture and the small‑but‑crucial details, knowing when to concentrate on each
• Work expertly with clients, partners and vendors to deliver an overall solution
• Understand, provide input to and gauge the quality of the project requirements and ensure alignment of the solutions
• Expertly lead and motivate multi‑disciplinary project teams
• Lead meetings with clients and agency team, and create/deliver persuasive presentations
• Manage multiple projects as one cohesive program
• Sell and negotiate solutions
• Apply concepts in strategy, marketing and brand management
• Excellent management skills, including coaching and mentoring of APMs, PMs and SPMs
• Excellent leadership behavior and ability to act with managerial courage to motivate and influence team
• Propensity to master business processes as ADPM will implement program plans

Requirements

• Bachelor’s degree strongly preferred
• Master’s‑level degree a plus
• Detailed knowledge of pharmaceutical brand marketing including digital, broadcast, print, medical/legal/regulatory review, launch experience a plus
• PMP or other operational/organizational certification (ITL., Six Sigma) a plus
• 8+ years’ experience in project management or service management within a professional services company
• 2‑3 years’ experience with direct management of team members strongly preferred
• Agency or client‑side experience strongly preferred
• Expert skill level with MS Office (Word, Excel, PowerPoint, Outlook) strongly preferred
• Expert skill level with MS Project or other project‑plan software (Smartsheet) strongly preferred
• Expert skill level with production tools and proprietary software (Egnyte, JIRA, content‑management systems, online routing, etc.) strongly preferred
• Excellent knowledge of the web and related technologies including user experience, web development, web services, integration, application management and hosting strongly preferred
• Strong experience with both traditional/non‑digital and digital campaigns (including site, digital experiences, email, and TV/ONVs projects) strongly preferred
• Excellent experience with project methodologies, including agile, hybrid, and waterfall
• Expert project management skills and experience including:
  • Schedule development, management, monitoring and oversight
  • Resource management and forecasting
  • Task and delivery management
  • Risk identification and management
  • Issue identification and management
  • Estimate development, tracking and forecasting project fees and costs, and overseeing APM, PM and SPM
  • Contribute to Project Scope of Work documents and audit to identify risks
  • Reconciling project or program fees and costs for client review across an account
  • Delegation to support teams

Location

This role will be based out of New York City.

Salary Range

$70,000 to $205,000.

Equal Opportunity Employer

MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

For US Job Seekers: It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.