Associate Director Project Management

MRM; New York (NY); Hybrid; USD 115,000 - 130,000; Full time

Job summary

MRM Health, part of Omnicom Precision Marketing, seeks an Associate Director of Program Management in New York City. You will lead a portfolio of projects, coordinate delivery with cross-functional teams, and ensure high-quality outcomes for clients and partners.

The role emphasizes independent problem solving, strong communication, and leadership of APMs/PMs/SPMs. Hybrid in-office + client-facing responsibilities are expected.

Qualifications

• Bachelor’s degree strongly preferred; master’s degree a plus.
• 8+ years’ experience in project management or service management in a professional services company.
• PMP or similar certification (Ital., Six Sigma) a plus.
• Experience leading multi-disciplinary teams and managing client relationships.

Responsibilities

• Responsible for a portfolio of projects (or programs) acting as a delivery lead.
• Effectively planning, problem solving and delivering to drive excellence.
• Lead/mentor APMs, PMs, SPMs and Program Managers; likely direct reports.
• Interact and collaborate with clients, partners, vendors and across the MRM network.
• Enhance/create processes and procedures to improve, streamline and/or automate.
• Steward and enforce project standards and business management systems.

Skills

Delivery leadership

Communication

Problem solving

Team leadership

Client management

Strategic thinking

Budget management

Agile methodologies

Education

Bachelor’s degree strongly preferred

Masters-level degree a plus

Tools

MS Project

Smartsheet

JIRA

MS Office (Word/Excel/PowerPoint/Outlook)

Job description

## Associate Director Project ManagementApplyremote type: Hybridlocations: New York, New York, United States of Americatime type: Full timeposted on: Posted 2 Days Agojob requisition id: 6514-AM**Agency:**Omnicom Precision Marketing **Job Function:**Projects and Performance Improvement **Job Subfunction:**Project and Program Management**Job Description:**MRM is part of the Omnicom Precision Marketing activation practice. This practice integrates CRM platform expertise, journey management, and first-party data capabilities with creative excellence and performance capabilities, enabling Omnicom to deliver intelligent activation across the full funnel with data-driven decisioning at scale to help clients move faster and deliver more connected customer experiences. MRM is a modern relationship marketing agency dedicated to building enduring brand relationships. MRM's specialized capabilities drive relationship lifetime value and span CRM, Customer Experience, and Commerce with data and martech at the core. MRM operates in a borderless, integrated way to enable greater collaboration, creativity, and true speed to market. For more information, please visit www.mrm.com. MRM Health is seeking an Associate Director of Program Management. We are looking for a candidate who demonstrates strong verbal and written communication skills, who strives to manage both a portfolio of business and team in the field of Project Management. Our ideal candidate will drive a positive and collaborative working environment and both lead and drive working relationships with clients, external partners and within the agency. This role requires the candidate to have an expert ability to work independently while identifying, analyzing, and resolving problems. This role also requires expert decision-making skills and the ability to communicate confidently and efficiently with managers and team members across all areas of the agency. Finally, the ideal candidate will possess strong management and leadership skills. Responsibilities: - Responsible for a portfolio of projects (or programs) acting as a delivery lead - Effectively planning, problem solving and delivering to drive excellence - Drive the delivery team and partner with leaders in all departments to achieve business objectives - Expertly perform all aspects of project delivery from project scoping and definition to successful execution, and lessons learned - Interact and collaborate knowledgably with clients, partners, vendors and across the MRM network - Enhance/create processes and procedures, based on business objectives and opportunities to improve, streamline and/or automate - Steward and enforce project standards and business management systems - Lead/mentor APMs, PMs, SPMs and Program Managers; Likely will have direct reports - Foster client relationships and build inroads for new opportunities Qualifications: - Excellent communication, interpersonal and problem-solving skills, including those with clients and senior agency team - Able to consistently demonstrate key leadership skills in leading the immediate and broader team and multiple direct reports to meet project and agency goals - Able to work expertly under pressure and very comfortable with change and complexity in dynamic environments - Able to shift readily between the "big picture" and the small-but-crucial details, knowing when to concentrate on each - Able to work expertly with clients, partners and vendors to deliver an overall solution - Understands, provides input to and gauges the quality of the project requirements and ensures alignment of the solutions - Able to expertly lead and motivate multi-disciplinary project teams - Able to expertly lead meetings with clients and agency team, and create/deliver persuasive presentations - Able to expertly manage multiple projects as one cohesive program - Able to sell and negotiate solutions - Excellent ability to apply concepts in strategy, marketing and brand management - Excellent management skills including coaching and mentoring of APMs, PMs and SPMs - Excellent leadership behavior and ability to act with managerial courage to motivate and influence team - Strong propensity to master business processes, as ADPM will implement program plans Education and Exprience: - Bachelor’s degree strongly preferred - Masters-level degree a plus - Detailed knowledge of pharmaceutical brand marketing including digital, broadcast, print, Medical/Legal/regulatory review, Launch experience a plus. - PMP or other operational/organizational certification (Ital., Six Sigma) a plus - 8+ years’ experience in project management or service management within a professional services company - 2-3 years’ experience with direct management of team members strongly preferred - Agency or client-side experience strongly preferred - Expert skill level with MS Office experience, including Word, Excel, PowerPoint and Outlook strongly preferred - Expert skill level with MS Project or other project plan software (Smartsheet) strongly preferred - Expert skill level with production tools and proprietary software (Egnyte, JIRA, Content Management Systems, online routing, etc.) strongly preferred - Excellent knowledge of the web and related technologies including (user experience, web development, web services, integration, application management and hosting) strongly preferred - Strong experience with both traditional/non-digital and digital campaigns (including site, digital experiences, email, and TV/ONVs projects) strongly preferred. - Excellent experience with project methodologies, including agile, hybrid, and waterfall - Expert project management skills and experience including: - Schedule development, management, monitoring and oversight - Resource management and forecasting - Task and delivery management - Risk identification and management - Issue identification and management - Estimate development, tracking and forecasting project fees and costs, and overseeing APM, PM and SPM - Contribute to Project Scope of Work documents and audit to identify risks - Reconciling project or program fees and costs for client review across an Account - Delegation to support teams This role will be based out of New York City. The salary range for this position is $115,000 to $130,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; the associated discipline; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.$115,000-$130,000 *Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.* Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice **For US Job Seekers:** *It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.*