Associate Director, Program Management

Carrier; Town of Florida (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Carrier is looking for an Associate Director, Program Management located in New York to lead Program Management Excellence across the organization and drive the adoption of a Project Portfolio Management (PPM) platform.

This role requires 12+ years of Program Management experience and involves customizing tools, managing engineering processes, and establishing communication through dashboards. The position supports strategic planning and development for projects across a global footprint.

The role may require some travel and seeks individuals with superior leadership and communication skills.

Qualifications

• 12+ years of Program Management experience is essential.
• 5+ years experience with Project and Portfolio Management platforms is required.

Responsibilities

• Manage engineering planning and portfolio processes including annual plans and budget reconciliation.
• Customize Project Management tools to facilitate Program Managers’ work.
• Maintain communication with dashboards and portfolio reviews with leadership.
• Develop a PMO Center of Excellence for project governance and training.

Skills

Program Management

Project Portfolio Management

Leadership

Communications

Planning

Education

Bachelor’s Degree

Tools

Planisware

KeyedIn

Planview/Daptiv

MS Project Plus

Job description

Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About The Role

We are seeking an Associate Director, Program Mgt with responsibility for driving Program Management Excellence across Carrier, while also helping to drive the adoption of an enterprise-wide Project Portfolio Management (PPM) platform. This will include aligning business segments on process methodology (metrics, reporting, targets, standard work and objectives) and influencing adoption across a global footprint.

Initially, the role will focus on driving deployment and adoption of the PPM tool, but then will expand to broader responsibilities within the Program Management function, including but not limited to, portfolio management, product development processes and standard work, phase gate governance, and project/program management training.

Key Responsibilities

• Provide support in managing engineering planning and portfolio process including annual engineering plan, budget reconciliation, regular portfolio reviews and prioritization decisions
• Customize Project Management tools and templates to facilitate the work of Program Managers
• Establish and maintain organizational communication through dashboards and periodic portfolio reviews with the executive leadership.
• Develop Program Manager network and improvements to product development processes
• Support development of a PMO Center of Excellence including portfolio management, project governance, standard work, and training.
• Drive the alignment and adoption of a Project Portfolio Management (PPM) platform across all business units.
• Communicate status and results to all levels of Engineering Leadership regularly
• Support dynamic reporting needs of PPM data

Basic Qualifications

• Bachelor’s Degree.
• 12+ years of Program Management experience
• 5+ years experience with Project and Portfolio Management platform with mid to large size global enterprise OEM (Original Equipment Manufacturer) organizations.

Preferred Qualifications

• 5+ years experience with industry tools and platforms such as (but not limited to) Planisware, KeyedIn, Planview/Daptiv, or MS Project Plus, etc.
• Experience with project management, performance measurement, and tracking methods tools.
• Soft skills such as communications, planning, motivating, leadership, leading effective meetings
• High degrees of efficiency in data interpretation - self-starter
• Personal Program Management experience leading product development efforts of products, developing and executing strategic plans and project portfolios
• Ability to prepare and deliver key program metrics and internal/external presentations and assisting with writing Standard Operating Procedures
• Excellent presentation skills to support communication with stakeholders
• Familiarity with Software Development Life Cycle practices

Additional information

• Ability to travel up to 25% (nationally and internationally)

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