Associate Director, Platform Operations

Qcells; Santa Clara (CA); On-site; USD 185,000 - 205,000; Full time

Job summary

Hanwha Q CELLS America Inc. seeks an Associate Director, Platform Operations to lead design and proposal platform governance, ensure data integrity, and manage partner platform API integrations for scalable solar asset operations.

You will oversee cross-functional collaboration with Product, Risk, Capital Markets, and Servicing, while driving regulatory compliance and process improvements. This role is based in CA with potential limited remote options for exceptional cases.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8–10+ years of professional experience including 6+ years in solar/renewable energy, operations, data management, or related fields; minimum 5+ years in people leadership.
• Strong attention to detail and prioritization skills.
• Excellent written and verbal communication; able to present to internal/external stakeholders.
• Effective time management in a fast-paced environment; proven deadline achievement.
• Experience coordinating with risk, capital markets, and servicing teams.
• Thrive in a fast-paced, startup-like environment with collaboration and results.
• Comfort with SFDC (CRM), spreadsheets, portals, and operational tooling.

Responsibilities

• Own design and proposal tool relationships, including settings, implementation, controls, and oversight.
• Manage direct pay relationships, including integration and contractual compliance.
• Evaluate and certify new/updated design platforms, identify defects and corrections.
• Ensure regulatory program compliance (Domestic Content, FEOC, Safe Harbor) and audit readiness.
• Own data integrity, reporting accuracy, and system alignment across platforms.
• Provide day-to-day leadership and coaching, with team expansion as needed.
• Collaborate cross-functionally to align data standards and operational requirements.
• Identify system/data/process gaps and translate into actionable feature requests with Product/Tech teams.
• Develop and monitor KPIs and leading indicators to identify risks and performance gaps.

Skills

Leadership & people management

Stakeholder management

Data governance

Communication

Time management

Cross-functional collaboration

Regulatory/compliance knowledge

SFDC (CRM) familiarity

Startup adaptability

Attention to detail

Education

Bachelor's degree in business/operations or related field

Tools

SFDC (CRM)

Excel

Portals

Operational tooling

Job description

POSITION DESCRIPTION:

EnFin is seeking an Associate Director, Platform Operations responsible for design and proposal platform governance, data integrity, metadata validation, partner platform API integration, as well as the execution of clean energy tax credit rules.

The Associate Director will lead a high-performing team and serve as the central point of coordination between internal business verticals, technology teams, and external partners to certify new partner platforms and API integrations. This individual will evaluate, certify, and optimize partner platforms and API integrations while driving alignment on platform standards, scalability, and operational performance.

As a cross-functional leader within the Asset and Platform Operations team, this role will own the prioritization and execution of technology enhancements as well as ensuring compliance with evolving clean energy program requirements, including Domestic Content, Foreign Entity of Concern (FEOC), and Safe Harbor provisions.

The ideal candidate is a strategic operator with strong technical acumen, deep solar industry knowledge, exceptional stakeholder management skills, and experience building scalable processes that support business growth, regulatory compliance, and technology innovation.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Santa, Clara, CA or Teaneck, NJ with an in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.

RESPONSIBILITIES:

• Full ownership of design and proposal tool relationships including settings, implementation, controls, and oversight.
• Manage direct pay relationships including integration, and compliance with contractual agreements
• Evaluate and certify new and updated design platforms including defect identification and corrections.
• Execution and compliance with regulatory programs and requirements (e.g., Domestic Content, FEOC, Safe Harbor) including audit readiness and documentation standards.
• Own data integrity, reporting accuracy, and system alignment across platforms supporting asset operations.
• Provide day-to-day leadership, coaching, and oversight for assigned resources, while supporting team expansion as the function grows.
• Partner cross-functional with Product, Risk, Capital Markets, and Servicing to align data standards and operational requirements.
• Proactively identify system, data, and process gaps impacting operational controls, and translate these into business feature request while partnering with Product, Tech, and across the organization and supporting the evolution of this function as it scales.
• Platform expert with strong understanding of end-to-end data platforms, pipelines, and reporting ecosystems.
• Collaborate cross-functionally with Risk, Compliance, Servicing, Sales, and Technology teams toalignpriorities and drive operational excellence.
• Develop and monitor key performance indicators (KPIs) andleadingindicators to proactively identify operational risks and performance gaps.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in business, operations, or related field or equivalent practical experience in operations, financial services, project management, or data-driven roles.
• 8-10+ years of professional work experience including 6+ years of work experience in one or more of the following: solar or renewable energy, operations, project management, data management, financing, or financial services, B2B support, or CRM platforms, including data management, reporting, and workflow support and minimum of 5+ years of people management or team leadership experience.
• Strong attention to detail and prioritization skills.
• Excellent written and verbal communication skills, including the ability to prepare professional reports and communicate findings to internal and external stakeholders.
• Effective time management and the ability to work in a fast-paced environment,
• Ability to establish priorities and manage time to complete work with a proven track record of meeting deadlines.
• Experience coordinating with other teams and departments such as risk, capital markets, and Servicing.
• Ability to thrive in a fast-paced, start-up environment with a collaborative and results-oriented approach.
• Comfort working with SFDC (CRM), spreadsheets, portals, and operational tooling.

PREFERRED QUALIFICATIONS:

• Experience in solar, energy, fintech, or servicing operations preferred.
• Understanding of Solar lending products.
• Advanced knowledge of Microsoft Office Suite, particularly Excel.
• If applicable, the ability to travel when needed.

COMPENSATION:

In accordance with applicable pay transparency laws, the anticipated annual base salary for this position is:

• Zone 1 (Bay Area, NYC): $184,900 – $205,000
• Zone 2 (CA, NJ, NY) (posting range): $169,500 – $200,000
• Zone 3 (All others): $154,100 – $188,400

The applicable salary range is based on the employee’s primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility:

• Standing – 20% of time
• Sitting – 70% of time
• Walking – 10% of time

Strength:

• Pulling – up to 10 Pounds
• Pushing – up to 10 Pounds
• Carrying – up to 10 Pounds
• Lifting – up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never):

• Typing – F
• Handling – F
• Reaching – F

Agility (F = Frequently, O = Occasionally, N = Never):

• Turning – F
• Twisting – F
• Bending – O
• Crouching – O
• Balancing – N
• Climbing – N
• Crawling – N
• Kneeling – N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.