Associate Director, People & Culture Business Partner

Trimont; Charlotte, Northern (NC, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Trimont is seeking an Associate Director, People & Culture Business Partner to align people strategies with business goals across designated regions. You will serve as a senior HR advisor, shaping workforce planning, organizational design, and employee relations for leaders and teams worldwide.

You will partner with Talent Acquisition and Learning & Development to address hiring needs, capability gaps, and leadership development, using data and compliance awareness to guide decisions in a

Qualifications

• Bachelor’s degree in HR, business, or related field; HR certification a plus.
• 5+ years of progressive HR experience, including HRBP or strategic advisory roles.
• Strong knowledge of employee relations, performance management, organizational effectiveness, change management, and HR best practices across multiple regions.
• Ability to build trust with senior leaders, influence without direct authority, and provide practical guidance.
• Analytical, communication, consulting, and interpersonal skills with ability to turn data into actionable insights.
• Experience leading organizational change in matrixed environments; M&A experience preferred.
• Proficiency with MS Office and HR systems such as UKG.

Responsibilities

• Translate business priorities and workforce needs into practical people strategies.
• Advise leaders on employee lifecycle matters, leadership effectiveness, performance, engagement, and development.
• Manage complex employee relations matters, conduct investigations, and involve senior leadership or legal counsel as needed.
• Apply employment law and regional considerations to support fair, consistent decisions.
• Contribute to workforce planning, organizational design, and change initiatives.
• Assess impacts across roles, reporting structures, and capabilities.
• Coach managers through performance, engagement, conflict, and change execution.
• Partner with Talent Acquisition and Learning & Development on hiring needs and capability gaps.
• Use workforce data and metrics to identify trends and shape practical recommendations.
• Adapt solutions across regions while maintaining enterprise consistency.

Skills

HR knowledge

People & culture advisory

Analytical skills

Communication skills

Influence leadership

Change management

Organizational effectiveness

Problem solving

Education

Bachelor's degree in HR or Business

HR certification

Tools

Microsoft Office Suite

UKG HR systems

Job description

Associate Director, People & Culture Business Partner

Founded in 1988,Trimont (www.trimont.com ) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed tohelp them scale their business andmake informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit.As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100+ extraordinaryteammembers who serve a global client base from offices in Atlanta(headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London,New Yorkand Sydney. We empowerourpeople withadvanced technology,industry-leading knowledge, and a culture centered on ourcorevalues. This approachenablesour teamsto deliver exceptional client service, build lastingrelationshipsand take pride in the high-quality work they perform.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn:We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow:We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive:Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as anorganization,can achieve together.

Where people, purpose, and progress come together every day.

Job Summary:

The Associate Director, People & Culture Business Partner serves as a senior HR advisor to leaders across designated business areas and geographies, aligning people strategies with business goals to strengthen performance, organizational effectiveness, leadership capability, and team member experience. This role provides strategic guidance and hands‑on support across workforce planning, employee relations, organizational design, performance, engagement, change management, and talent development, using workforce data, sound judgment, employment law awareness, and business acumen to guide consistent, values‑based decisions in a mid‑sized global environment.

Responsibilities:

• Translate business priorities, workforce needs, and organizational risks into practical people strategies that support performance, engagement, retention, and growth.
• Advise leaders on employee lifecycle matters, leadership effectiveness, performance, engagement, employee relations, and team development.
• Manage complex employee relations matters by assessing risk, conducting objective investigations, documenting findings, and involving senior People & Culture leadership or legal counsel as needed.
• Apply employment law knowledge, policies, internal practices, and regional considerations to support fair, consistent, values‑based decisions.
• Contribute to workforce planning, succession planning, organizational design, capability assessment, restructures, and change initiatives.
• Assess people impacts across roles, reporting structures, capabilities, team effectiveness, and the employee experience.
• Coach managers through performance, engagement, conflict, communication, team effectiveness, and change execution.
• Partner with Talent Acquisition and Learning and Development to address hiring needs, capability gaps, staffing strategies, and targeted development solutions.
• Use workforce data, People & Culture metrics, and feedback to identify trends, diagnose root causes, and shape practical recommendations, programs, and policies.
• Adapt solutions across regions, functions, and levels while maintaining enterprise consistency, equitable outcomes, and alignment with Trimont’s values.

Requirements:

• Bachelor’s degree in Human Resources, Business, or a related field preferred; HR certification or equivalent qualification a plus.
• 5+ years of progressive HR experience, including at least five years in an HR Business Partner, strategic advisory, or similar role advising leaders on complex people matters.
• Strong knowledge of employee relations, performance management, organizational effectiveness, change management, workforce planning, employment law principles, and HR best practices across multiple functions, locations, or jurisdictions.
• Ability to build trust with senior leaders, influence without direct authority, and provide practical, business‑focused guidance in ambiguous, sensitive, or high‑risk situations.
• Strong analytical, communication, consulting, facilitation, and interpersonal skills, with the ability to turn workforce data and trends into actionable recommendations.
• Sound business judgment, discretion, professionalism, organization, prioritization, and problem‑solving skills in a fast‑paced, evolving, mid‑sized global company.
• Experience leading organizational change in matrixed or complex environments; M&A integration experience preferred.
• Proficiency with Microsoft Office Suite and HR systems or payroll platforms, such as UKG or similar tools.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.