Associate Director, Patient Support Services

Bristol Myers Squibb; New Jersey; On-site; USD 140,000 - 200,000; Full time

Job summary

RayzeBio seeks an Associate Director, Patient Support Services to design and oversee patient support programs for its radiopharmaceutical portfolio in the US. You will align programs with market access strategies and lead cross-functional teams.

Responsibilities include daily operations, vendor oversight, data analysis, and program improvements. You will advise on support tactics, collaborate with legal and marketing, and serve as the primary patient support contact.

Qualifications

• Bachelor's degree required; master's preferred.
• 7+ years in pharma/biotech/medical device industry.
• 5+ years managing vendors (call centers, data suppliers, co-pay).

Responsibilities

• Oversee daily operations of patient support programs.
• Vendor management and data analysis to drive improvements.
• Advise on patient support tactics and program design.
• Collaborate with legal, marketing and external partners; serve as primary patient support contact.

Skills

Vendor management

Data analysis

Program management

Cross-functional collaboration

Education

Bachelor's degree

Master's degree preferred

Job description

Role: Associate Director, Patient Support Services for RayzeBio radiopharmaceutical portfolio, responsible for developing and managing patient support programs aligned with US market access strategies.

Responsibilities: oversee daily operations, vendor management, data analysis, and program improvements; advise on support tactics; collaborate with external partners and internal teams such as legal and marketing; serve as key patient support contact.

Requirements: BA/BS, masters preferred; 7+ years in pharma/biotech/medical device industry; 5+ years managing vendors (call centers, co-pay, data suppliers).

High-Value: market access, radiopharmaceuticals, oncology, post-approval phase, patient services, vendor oversight, program design, and process improvement.

WorkSetup: based in the US, role specifics suggest hybrid or remote options; travel details not specified.