Associate Director, Patient Services Process Design

AbbVie; Illinois; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Paid time off (vacation, holidays, sick)

Medical/dental/vision insurance

401(k) plan

Short-term incentive programs

Job summary

PowerToFly is seeking an Associate Director, Business Process Design to enhance business strategies for AbbVie Patient Services. This role involves optimizing patient support programs, collaborating with cross-functional teams, and driving efficiencies in program architecture. Candidates should have a bachelor’s degree and over 7 years of management and enterprise program management experience. The position offers a comprehensive benefits package, including medical insurance and paid time off.

Qualifications

• 7+ years of management experience.
• 7+ years in Enterprise Program Management.
• 7+ years translating business needs into solution design.

Responsibilities

• Leverage best practices to identify improvement opportunities.
• Support program development and integration efforts.
• Document best practices and drive operational efficiency.

Skills

Management experience

Enterprise Program Management

Business needs translation

Strong verbal and written communication skills

Project management

Process efficiency

Technical understanding

CRM solutions

Education

Bachelor’s degree in a related field

Job description

PowerToFly is seeking an Associate Director, Business Process Design to enhance business strategies for AbbVie Patient Services. This role involves optimizing patient support programs, collaborating with cross-functional teams, and driving efficiencies in program architecture. Candidates should have a bachelor’s degree and over 7 years of management and enterprise program management experience. The position offers a comprehensive benefits package, including medical insurance and paid time off.